Customer Service Jobs in Wausau, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 15 Jobs

Youth Apprenticeship/Student Customer Service Representative

  • Marathon, WI (5 miles from Wausau, WI)
  • 2 days ago
  • Marathon, WI (5 miles from Wausau, WI)
  • 2 days ago

Your day to day as a Youth Apprenticeship/Student Customer Service Representative As a Youth Apprenticeship/Student Customer Service Representative at Peoples State Bank, you'll be at the forefront...

Customer Service Representative Part Time

  • Wausau, WI
  • 3 days ago
  • Wausau, WI
  • 3 days ago

Are you the Customer Service Representative Part Time we're looking for?...

Customer Service Associate

  • Wausau, WI
  • 7 days ago
  • Wausau, WI
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Central Wisconsin Airport

  • Mosinee, WI (13 miles from Wausau, WI)
  • 10 days ago
  • Mosinee, WI (13 miles from Wausau, WI)
  • 10 days ago

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...

Customer Service Representative - PT

  • Wausau, WI
  • 14 days ago
  • Wausau, WI
  • 14 days ago

What does a Customer Service Representative do?...

Customer Service Representative

  • Schofield, WI (10 miles from Wausau, WI)
  • 20 days ago
  • Schofield, WI (10 miles from Wausau, WI)
  • 20 days ago

customers calling to schedule work Book and schedule appointments Utilize the computer program Greet customers coming into the office ***** OTHER EXPERIENCE AND QUALIFICATIONS: 1-2 years Previous customer...

Customer Service Associate / Outfitter

  • Wausau, WI
  • 22 days ago
  • Wausau, WI
  • 22 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Representative

  • Wausau, WI
  • 27 days ago
  • Wausau, WI
  • 27 days ago

Candidates will become knowledgeable with the production processes and capabilities to ensure they are providing excellent customer service to both internal and external customers....

Customer Service Representative

  • Merrill, WI (18 miles from Wausau, WI)
  • 28 days ago
  • Merrill, WI (18 miles from Wausau, WI)
  • 28 days ago

Service Center Merrill JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Associate - Temporary

  • Wausau, WI
  • 30+ days ago
  • Wausau, WI
  • 30+ days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Agent I

  • Merrill, WI (18 miles from Wausau, WI)
  • 45+ days ago
  • Merrill, WI (18 miles from Wausau, WI)
  • 45+ days ago

Two years of customer service, industry, or equivalent work experience preferred. A two- or four-year degree may waive all or a portion of the work requirement....

Retail Customer Service Associate

  • Wausau, WI
  • 45+ days ago
  • Wausau, WI
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 226200 Rib Mountain Dr, Wausau,...

Customer Service Representative (Loan Consultant II)

  • Schofield, WI (10 miles from Wausau, WI)
  • 45+ days ago
  • Schofield, WI (10 miles from Wausau, WI)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative (Loan Consultant II)

  • Schofield, WI (10 miles from Wausau, WI)
  • 45+ days ago
  • Schofield, WI (10 miles from Wausau, WI)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Schofield, WI (10 miles from Wausau, WI)
  • 45+ days ago
  • Schofield, WI (10 miles from Wausau, WI)
  • 45+ days ago

We are looking for a friendly Customer Service Representative (CSR) to join our team at Wausau Supply Co. (WSC)....

Demographic Data for Wausau, WI

Moving to Wausau, WI? Find some basic demographic data about Wausau, WI below.


Local
National
56,439
1,605
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wausau, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wausau, WI offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wausau, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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