Customer Service Jobs in Watertown, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Representative (CSR)

  • Pewaukee, WI (23 miles from Watertown, WI)
  • 1 hour ago
  • Pewaukee, WI (23 miles from Watertown, WI)
  • 1 hour ago

Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....

Customer Care Representative

  • Marshall, WI (18 miles from Watertown, WI)
  • 19 hours ago
  • Marshall, WI (18 miles from Watertown, WI)
  • 19 hours ago

This position plays a vital role in delivering exceptional customer service throughout and beyond the warranty service year....

Customer Service Representative - Beverage

  • Pewaukee, WI (23 miles from Watertown, WI)
  • 1 day ago
  • Pewaukee, WI (23 miles from Watertown, WI)
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE Belong to the Boelter community that brings people together......

Customer Service Representative - Oconomowoc Office

  • Oconomowoc, WI (10 miles from Watertown, WI)
  • 1 day ago
  • Oconomowoc, WI (10 miles from Watertown, WI)
  • 1 day ago

service....

Customer Service Representative - Bilingual

  • Pewaukee, WI (23 miles from Watertown, WI)
  • 1 day ago
  • Pewaukee, WI (23 miles from Watertown, WI)
  • 1 day ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative / Project Coordinator

  • Fort Atkinson, WI (15 miles from Watertown, WI)
  • 7 days ago
  • Fort Atkinson, WI (15 miles from Watertown, WI)
  • 7 days ago

Obtain and evaluate all relevant information to promptly resolve inquires and customer complaints and review with customer service manager....

Customer Service Associate

  • Sussex, WI (24 miles from Watertown, WI)
  • 8 days ago
  • Sussex, WI (24 miles from Watertown, WI)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Pewaukee, WI (23 miles from Watertown, WI)
  • 10 days ago
  • Pewaukee, WI (23 miles from Watertown, WI)
  • 10 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Pewaukee, WI (23 miles from Watertown, WI)
  • 15 days ago
  • Pewaukee, WI (23 miles from Watertown, WI)
  • 15 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative - Overnights

  • Pewaukee, WI (23 miles from Watertown, WI)
  • 15 days ago
  • Pewaukee, WI (23 miles from Watertown, WI)
  • 15 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Floating Customer Service Representative

  • Pewaukee, WI (23 miles from Watertown, WI)
  • 16 days ago
  • Pewaukee, WI (23 miles from Watertown, WI)
  • 16 days ago

Customer Service Representativesdrive customer service excellence by building customer relationships,exuding professionalism, and assisting on the new accounts team....

Customer Service Representative

  • Fort Atkinson, WI (15 miles from Watertown, WI)
  • 27 days ago
  • Fort Atkinson, WI (15 miles from Watertown, WI)
  • 27 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Oconomowoc, WI (10 miles from Watertown, WI)
  • 30+ days ago
  • Oconomowoc, WI (10 miles from Watertown, WI)
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Associate

  • Pewaukee, WI (23 miles from Watertown, WI)
  • 45+ days ago
  • Pewaukee, WI (23 miles from Watertown, WI)
  • 45+ days ago

Experience in a customer service setting is a plus. Strong communication skills needed....

Demographic Data for Watertown, WI

Moving to Watertown, WI? Find some basic demographic data about Watertown, WI below.


Local
National
30,072
679
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Watertown, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Watertown, WI offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Watertown, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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