Customer Service Jobs in Watertown, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Wales, WI (19 miles from Watertown, WI)
- 1 day ago
- Wales, WI (19 miles from Watertown, WI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Wales, WI (19 miles from Watertown, WI)
- 2 days ago
- Wales, WI (19 miles from Watertown, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Delafield, WI (18 miles from Watertown, WI)
- 3 days ago
- Delafield, WI (18 miles from Watertown, WI)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Success Representative
- Hartland, WI (19 miles from Watertown, WI)
- 7 days ago
- Hartland, WI (19 miles from Watertown, WI)
- 7 days ago
Requirements Minimum 5 years of previous customer service experience, preferably in a manufacturing environment. Knowledge, Skills & Abilities: Good working knowledge of Microsoft Office products....
- Waterloo, WI (12 miles from Watertown, WI)
- 8 days ago
- Waterloo, WI (12 miles from Watertown, WI)
- 8 days ago
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by...
Customer Service Representative - Beverage
- Pewaukee, WI (23 miles from Watertown, WI)
- 22 days ago
- Pewaukee, WI (23 miles from Watertown, WI)
- 22 days ago
CUSTOMER SERVICE REPRESENTATIVE Belong to the Boelter community that brings people together......
Customer Service Representative
- Pewaukee, WI (23 miles from Watertown, WI)
- 27 days ago
- Pewaukee, WI (23 miles from Watertown, WI)
- 27 days ago
The Customer Service Representative will provide superior customer service to both external and internal customers....
Customer Service Representative
- Delafield, WI (18 miles from Watertown, WI)
- 30+ days ago
- Delafield, WI (18 miles from Watertown, WI)
- 30+ days ago
Previous experience in HVAC, customer service or similar role is not required but is a plus....
Customer Service Representative (CSR)
- Pewaukee, WI (23 miles from Watertown, WI)
- 30+ days ago
- Pewaukee, WI (23 miles from Watertown, WI)
- 30+ days ago
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
Customer Service Representative - Manufacturing
- Hartford, WI (22 miles from Watertown, WI)
- 60+ days ago
- Hartford, WI (22 miles from Watertown, WI)
- 60+ days ago
Customer Service Representatives are responsible for meeting a high level of customer satisfaction and knowledge within the customer-assigned markets....
Use your skills and talents to deliver meaningful, valued customer service to those who need it most. At Illuminus, every interaction matters....
Demographic Data for Watertown, WI
Moving to Watertown, WI? Find some basic demographic data about Watertown, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Watertown, WI
Highest Education Level
Customer Services in Watertown, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Wellness
- Housekeeping
- Retail
- Reimbursement
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »