Customer Service Jobs in Waterloo, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 47 Jobs

Retail Customer Service Cashier

  • Morrisonville, WI (21 miles from Waterloo, WI)
  • 2 days ago
  • Morrisonville, WI (21 miles from Waterloo, WI)
  • 2 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Sun Prairie, WI (12 miles from Waterloo, WI)
  • 1 day ago
  • Sun Prairie, WI (12 miles from Waterloo, WI)
  • 1 day ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • Madison, WI (23 miles from Waterloo, WI)
  • 3 days ago
  • Madison, WI (23 miles from Waterloo, WI)
  • 3 days ago

Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....

Customer Service Representative

  • Madison, WI (23 miles from Waterloo, WI)
  • 3 days ago
  • Madison, WI (23 miles from Waterloo, WI)
  • 3 days ago

service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong...

Pharmacy Customer Service Associate

  • Lake Mills, WI (6 miles from Waterloo, WI)
  • 4 days ago
  • Lake Mills, WI (6 miles from Waterloo, WI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Loan Consultant II)

  • Beaver Dam, WI (21 miles from Waterloo, WI)
  • 4 days ago
  • Beaver Dam, WI (21 miles from Waterloo, WI)
  • 4 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative (remote)

  • Madison, WI (23 miles from Waterloo, WI)
  • 4 days ago
  • Madison, WI (23 miles from Waterloo, WI)
  • 4 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Associate

  • Oconomowoc, WI (22 miles from Waterloo, WI)
  • 5 days ago
  • Oconomowoc, WI (22 miles from Waterloo, WI)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

CB Customer Service Representative

  • Madison, WI (23 miles from Waterloo, WI)
  • 6 days ago
  • Madison, WI (23 miles from Waterloo, WI)
  • 6 days ago

Service Queue....

Customer Service Representative

  • Madison, WI (23 miles from Waterloo, WI)
  • 7 days ago
  • Madison, WI (23 miles from Waterloo, WI)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Part Time Customer Service Associate

  • Madison, WI (23 miles from Waterloo, WI)
  • 9 days ago
  • Madison, WI (23 miles from Waterloo, WI)
  • 9 days ago

customer service....

Client Service Representative II

  • Madison, WI (23 miles from Waterloo, WI)
  • 9 days ago
  • Madison, WI (23 miles from Waterloo, WI)
  • 9 days ago

Recommends changes to ensure high quality customer service. Stays current with relevant guidelines and policies for medical devices (e.g., HIPAA, Medical Device Reporting, etc.)....

Customer Service Representative, Medicare Pharmacy

  • Madison, WI (23 miles from Waterloo, WI)
  • 10 days ago
  • Madison, WI (23 miles from Waterloo, WI)
  • 10 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Customer Service Representative

  • Cottage Grove, WI (13 miles from Waterloo, WI)
  • 14 days ago
  • Cottage Grove, WI (13 miles from Waterloo, WI)
  • 14 days ago

We're looking to hire a full time (30 hours or more per week) customer service representative that is friendly, compassionate and loves working as a team in a fast-paced clinic setting....

Customer Service Representative (Change of Agent) Remote USA R0049353

  • Madison, WI (23 miles from Waterloo, WI)
  • 14 days ago
  • Madison, WI (23 miles from Waterloo, WI)
  • 14 days ago

Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...

Demographic Data for Waterloo, WI

Moving to Waterloo, WI? Find some basic demographic data about Waterloo, WI below.


Local
National
5,324
108
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Waterloo, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Waterloo, WI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Waterloo, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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