Customer Service Jobs in Verona, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Healthcare Customer Service Representative - Remote
- Madison, WI (10 miles from Verona, WI)
- 8 hours ago
- Madison, WI (10 miles from Verona, WI)
- 8 hours ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote Work- Waunakee, WI (13 miles from Verona, WI)
- 1 day ago
- Waunakee, WI (13 miles from Verona, WI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative - Corporate
- Madison, WI (10 miles from Verona, WI)
- 1 day ago
- Madison, WI (10 miles from Verona, WI)
- 1 day ago
service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...
Customer Service Representative 10am-6:30pm EST
- Madison, WI (10 miles from Verona, WI)
- 1 day ago
- Madison, WI (10 miles from Verona, WI)
- 1 day ago
**The base compensation for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and Matco Tools...
Customer Service Representative - Madison Airport Customer Service Representative - Madison Airport
- Madison, WI (10 miles from Verona, WI)
- 2 days ago
- Madison, WI (10 miles from Verona, WI)
- 2 days ago
Customer Service Representative - Madison Airport Enterprise Mobility 3.3 ( ) Madison, WI Why you should apply for a job to Enterprise Mobility : 61% say women are treated fairly and equally to men...
Optical Customer Service Associate
- Fitchburg, WI (9 miles from Verona, WI)
- 6 days ago
- Fitchburg, WI (9 miles from Verona, WI)
- 6 days ago
Optical Customer Service Associate Midline Vision Group LLC Fitchburg, WI, USA 2 days ago Quick Job type Full-time Part-time Quick Job description In the eye care industry, an Optical Customer Service...
Pharmacy Customer Service Associate
- Stoughton, WI (18 miles from Verona, WI)
- 9 days ago
- Stoughton, WI (18 miles from Verona, WI)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Showroom Customer Service Representative
- Madison, WI (10 miles from Verona, WI)
- 11 days ago
- Madison, WI (10 miles from Verona, WI)
- 11 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Mcfarland, WI (14 miles from Verona, WI)
- 11 days ago
- Mcfarland, WI (14 miles from Verona, WI)
- 11 days ago
Spherion is working with a light freight transportation company in McFarland in their search for a Customer Service Representative!...
Customer Care Representative - $20/HR
- Madison, WI (10 miles from Verona, WI)
- 13 days ago
- Madison, WI (10 miles from Verona, WI)
- 13 days ago
Regularly monitors emails and ensures department goals are met while providing exceptional customer service....
Airport Customer Service Agent - MSN (PT)
- Madison, WI (10 miles from Verona, WI)
- 15 days ago
- Madison, WI (10 miles from Verona, WI)
- 15 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Dispatcher / Customer Service Representative
- Mcfarland, WI (14 miles from Verona, WI)
- 16 days ago
- Mcfarland, WI (14 miles from Verona, WI)
- 16 days ago
You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
- Madison, WI (10 miles from Verona, WI)
- 18 days ago
- Madison, WI (10 miles from Verona, WI)
- 18 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Part-time Customer Service Representative
- Madison, WI (10 miles from Verona, WI)
- 20 days ago
- Madison, WI (10 miles from Verona, WI)
- 20 days ago
Ensures timely customer service by providing coverage at customer service counter during all working hours. Coordinates with other customer service representatives as needed....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Verona, WI
Moving to Verona, WI? Find some basic demographic data about Verona, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Verona, WI
Highest Education Level
Customer Services in Verona, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »