Customer Service Jobs in Stevens Point, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
OVERVIEW Alera Group is looking for a Customer Service Agent - Select Accounts....
Customer Service Representative Part Time
- Schofield, WI (23 miles from Stevens Point, WI)
- 3 days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 3 days ago
What does a Customer Service Representative do?...
Customer Care Representative (Full - Time)
- Stevens Point, WI
- 5 days ago
- Stevens Point, WI
- 5 days ago
We're looking for friendly individuals who have a passion for providing best in class customer service! If this sounds like you - join our fun and dynamic TOP performing Customer Care Team!...
Customer Service Associate - Work From Home
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 7 days ago
- Wisconsin Rapids, WI (16 miles from Stevens Point, WI)
- 7 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote WorkTemporary Customer Service Representative
- Stevens Point, WI
- 14 days ago
- Stevens Point, WI
- 14 days ago
Position Title: Temporary Customer Service Representative Job Category: University Staff Employment Type: Temporary (Fixed Term) Job Profile: Customer Svcs Rep Job Duties: The Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airline Customer Service Agent/AM-PM/RR
- Mosinee, WI (16 miles from Stevens Point, WI)
- 22 days ago
- Mosinee, WI (16 miles from Stevens Point, WI)
- 22 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Bilingual Customer Care Representative (Spanish / English)
- Stevens Point, WI
- 30+ days ago
- Stevens Point, WI
- 30+ days ago
Education High School Required Experience Less than 2 years Customer service, banking, retail, food service, insurance, telemarketing/sales Required In addition to core traditional benefits, we take...
Customer Service Representative Stevens Point, WI Job Reference ID: 90569 Category: Customer Service Job Type: Try-Before-Hire Location: Stevens Point, WI ABR is recruiting a Customer Service Representative...
Customer Service Representative - Central Wisconsin Airport
- Mosinee, WI (16 miles from Stevens Point, WI)
- 45+ days ago
- Mosinee, WI (16 miles from Stevens Point, WI)
- 45+ days ago
The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...
Customer Service Representative
- Schofield, WI (23 miles from Stevens Point, WI)
- 60+ days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Schofield, WI (23 miles from Stevens Point, WI)
- 90+ days ago
- Schofield, WI (23 miles from Stevens Point, WI)
- 90+ days ago
We are looking for a friendly Customer Service Representative (CSR) to join our team at Wausau Supply Co. (WSC)....
Demographic Data for Stevens Point, WI
Moving to Stevens Point, WI? Find some basic demographic data about Stevens Point, WI below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Stevens Point, WI
Highest Education Level
Customer Services in Stevens Point, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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