Customer Service Jobs in Springfield, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Old Mill Creek, IL (23 miles from Springfield, WI)
- 26 days ago
- Old Mill Creek, IL (23 miles from Springfield, WI)
- 26 days ago
Qualify prospects, from internal and external leads, based on customer size, spend, and potential while routing opportunities to fellow sales team members based on sales qualifiers....
- Burlington, WI (6 miles from Springfield, WI)
- 26 days ago
- Burlington, WI (6 miles from Springfield, WI)
- 26 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Pharmacy Customer Service Associate
- Fox Lake, IL (21 miles from Springfield, WI)
- 11 hours ago
- Fox Lake, IL (21 miles from Springfield, WI)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- McHenry, IL (20 miles from Springfield, WI)
- 14 hours ago
- McHenry, IL (20 miles from Springfield, WI)
- 14 hours ago
Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. Other duties as required....
- Mukwonago, WI (17 miles from Springfield, WI)
- 21 hours ago
- Mukwonago, WI (17 miles from Springfield, WI)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- McHenry, IL (20 miles from Springfield, WI)
- 1 day ago
- McHenry, IL (20 miles from Springfield, WI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- McHenry, IL (20 miles from Springfield, WI)
- 1 day ago
- McHenry, IL (20 miles from Springfield, WI)
- 1 day ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Representative Empower Communities with Us!
- Antioch, IL (20 miles from Springfield, WI)
- 3 days ago
- Antioch, IL (20 miles from Springfield, WI)
- 3 days ago
This job was posted by : For more information, please see: **Position Overview**\ We are looking for an enthusiastic and empathetic **Customer Service Representative** who thrives on helping others....
Customer Service Representative - Bilingual
- Rochester, WI (11 miles from Springfield, WI)
- 6 days ago
- Rochester, WI (11 miles from Springfield, WI)
- 6 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Big Bend, WI (19 miles from Springfield, WI)
- 6 days ago
- Big Bend, WI (19 miles from Springfield, WI)
- 6 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- McHenry, IL (20 miles from Springfield, WI)
- 7 days ago
- McHenry, IL (20 miles from Springfield, WI)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Burlington, WI (6 miles from Springfield, WI)
- 11 days ago
- Burlington, WI (6 miles from Springfield, WI)
- 11 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative - Overnights
- Bristol, WI (19 miles from Springfield, WI)
- 13 days ago
- Bristol, WI (19 miles from Springfield, WI)
- 13 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative, PT Open Availability
- Fox Lake, IL (21 miles from Springfield, WI)
- 15 days ago
- Fox Lake, IL (21 miles from Springfield, WI)
- 15 days ago
Store 4706830: 1352 S US Hwy 12, Fox Lake, Illinois 60020 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 2nd Shift
- Fox Lake, IL (21 miles from Springfield, WI)
- 15 days ago
- Fox Lake, IL (21 miles from Springfield, WI)
- 15 days ago
Store 4706830: 1352 S US Hwy 12, Fox Lake, Illinois 60020 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Springfield, WI
Moving to Springfield, WI? Find some basic demographic data about Springfield, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Springfield, WI
Highest Education Level
Customer Services in Springfield, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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