Customer Service Jobs in Somerset, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 56 Jobs

Customer Service Representative

  • Maplewood, MN (18 miles from Somerset, WI)
  • 12 hours ago
  • Maplewood, MN (18 miles from Somerset, WI)
  • 12 hours ago

Job Description: USAC Customer Service Representative, United States, Minnesota (Hybrid) Collaborate with innovative 3Mers around the world Choosing where to start and grow your career has a major impact...

Customer Service Associate - Maplewood, MN - (Full-Time)

  • Maplewood, MN (18 miles from Somerset, WI)
  • 1 day ago
  • Maplewood, MN (18 miles from Somerset, WI)
  • 1 day ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate - Cottage Grove, MN - (Part-Time)

  • Cottage Grove, MN (24 miles from Somerset, WI)
  • 1 day ago
  • Cottage Grove, MN (24 miles from Somerset, WI)
  • 1 day ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Storage Customer Service Representative

  • Maplewood, MN (18 miles from Somerset, WI)
  • 1 day ago
  • Maplewood, MN (18 miles from Somerset, WI)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

BARBER SUPPLY - Retail Customer Service/Sales

  • Saint Paul, MN (23 miles from Somerset, WI)
  • 1 day ago
  • Saint Paul, MN (23 miles from Somerset, WI)
  • 1 day ago

service -Stay updated on product knowledge and industry trends - Monday - Friday's, no nights or weekends QUALIFICATIONS -Prior retail or customer service experience preferred but not required -Interest...

Outbound CSR/ Retail Customer Service

  • Saint Paul, MN (23 miles from Somerset, WI)
  • 1 day ago
  • Saint Paul, MN (23 miles from Somerset, WI)
  • 1 day ago

salary: $19 - $21 per hour shift: First work hours: 8 AM - 4:30 PM education: High School Responsibilities Deliver outstanding customer service both in-store and via telephone....

Customer Service Associate - Dinner/Close Shift

  • Roseville, MN (24 miles from Somerset, WI)
  • 2 days ago
  • Roseville, MN (24 miles from Somerset, WI)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Associate

  • White Bear Lake, MN (15 miles from Somerset, WI)
  • 2 days ago
  • White Bear Lake, MN (15 miles from Somerset, WI)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1850 Buerkle Rd, White Bear Lake...

Customer Service Associate - COUNTY RD B. - Roseville, MN - (Part-Time)

  • Roseville, MN (24 miles from Somerset, WI)
  • 3 days ago
  • Roseville, MN (24 miles from Somerset, WI)
  • 3 days ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Representative (Healthcare) - Remote

  • Saint Paul, MN (23 miles from Somerset, WI)
  • 4 days ago
  • Saint Paul, MN (23 miles from Somerset, WI)
  • 4 days ago

Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative (Remote...

Remote Work

Customer Service Associate

  • Saint Paul, MN (23 miles from Somerset, WI)
  • 4 days ago
  • Saint Paul, MN (23 miles from Somerset, WI)
  • 4 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Saint Paul, MN (23 miles from Somerset, WI)
  • 4 days ago
  • Saint Paul, MN (23 miles from Somerset, WI)
  • 4 days ago

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Customer Service Associate - Maplewood, MN - (Part-Time)

  • Maplewood, MN (18 miles from Somerset, WI)
  • 4 days ago
  • Maplewood, MN (18 miles from Somerset, WI)
  • 4 days ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Client Service Representative

  • Saint Paul, MN (23 miles from Somerset, WI)
  • 4 days ago
  • Saint Paul, MN (23 miles from Somerset, WI)
  • 4 days ago

Demonstrated proficiency and effectiveness in strong customer service, communications, problem solving and organizational skills Follow-up on client issues and relay information to clients through correspondence...

Customer Service Associate - CLEVELAND AVE. - Roseville, MN - (Part-Time)

  • Roseville, MN (24 miles from Somerset, WI)
  • 5 days ago
  • Roseville, MN (24 miles from Somerset, WI)
  • 5 days ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Demographic Data for Somerset, WI

Moving to Somerset, WI? Find some basic demographic data about Somerset, WI below.


Local
National
7,336
179
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Somerset, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Somerset, WI offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Somerset, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »