Customer Service Jobs in Rochester, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

Pharmacy Customer Service Associate

  • Antioch, IL (21 miles from Rochester, WI)
  • 12 hours ago
  • Antioch, IL (21 miles from Rochester, WI)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative Job Details Coloplast A/S

  • New Berlin, WI (19 miles from Rochester, WI)
  • 1 day ago
  • New Berlin, WI (19 miles from Rochester, WI)
  • 1 day ago

The typical day for a Customer Service Specialist in a call center environment includes answering 50-70 inbound calls per day....

Customer Service Associate

  • Pewaukee, WI (23 miles from Rochester, WI)
  • 1 day ago
  • Pewaukee, WI (23 miles from Rochester, WI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Overnights

  • Cudahy, WI (23 miles from Rochester, WI)
  • 1 day ago
  • Cudahy, WI (23 miles from Rochester, WI)
  • 1 day ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Burlington, WI (7 miles from Rochester, WI)
  • 1 day ago
  • Burlington, WI (7 miles from Rochester, WI)
  • 1 day ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Remote --- Customer Service Representative

  • Waukesha, WI (19 miles from Rochester, WI)
  • 1 day ago
  • Waukesha, WI (19 miles from Rochester, WI)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Pharmacy Customer Service Associate

  • Fox Lake, IL (24 miles from Rochester, WI)
  • 2 days ago
  • Fox Lake, IL (24 miles from Rochester, WI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Wales, WI (19 miles from Rochester, WI)
  • 3 days ago
  • Wales, WI (19 miles from Rochester, WI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Franklin, WI (14 miles from Rochester, WI)
  • 4 days ago
  • Franklin, WI (14 miles from Rochester, WI)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6705 S 27Th St, Franklin, WI 53132...

Customer Service Representative Empower Communities with Us!

  • Antioch, IL (21 miles from Rochester, WI)
  • 5 days ago
  • Antioch, IL (21 miles from Rochester, WI)
  • 5 days ago

This job was posted by : For more information, please see: **Position Overview**\ We are looking for an enthusiastic and empathetic **Customer Service Representative** who thrives on helping others....

Customer Service Representative

  • New Berlin, WI (19 miles from Rochester, WI)
  • 8 days ago
  • New Berlin, WI (19 miles from Rochester, WI)
  • 8 days ago

service floor Additional Skills & Qualifications Proven experience in a customer service or administrative support role Strong interpersonal and communication skills (both verbal and written) Highly...

Customer Service Representative - Bilingual

  • Rochester, WI
  • 8 days ago
  • Rochester, WI
  • 8 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Client Service Representative (Part Time, Night Shift)

  • Greenfield, WI (21 miles from Rochester, WI)
  • 10 days ago
  • Greenfield, WI (21 miles from Rochester, WI)
  • 10 days ago

and discretion in dealing with sensitive patient situations Sound decision making and multi-tasking abilities Prior experience in customer service is required; prior experience in a veterinary setting...

Retail Customer Service Specialist

  • Brookfield, WI (22 miles from Rochester, WI)
  • 12 days ago
  • Brookfield, WI (22 miles from Rochester, WI)
  • 12 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Burlington, WI (7 miles from Rochester, WI)
  • 14 days ago
  • Burlington, WI (7 miles from Rochester, WI)
  • 14 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Demographic Data for Rochester, WI

Moving to Rochester, WI? Find some basic demographic data about Rochester, WI below.


Local
National
383
14
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Rochester, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rochester, WI offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rochester, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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