Customer Service Jobs in River Falls, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Maplewood - Sales and Customer Service Representative
- Maplewood, MN (24 miles from River Falls, WI)
- 1 hour ago
- Maplewood, MN (24 miles from River Falls, WI)
- 1 hour ago
At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....
Customer Service Representative
- Roberts, WI (9 miles from River Falls, WI)
- 17 hours ago
- Roberts, WI (9 miles from River Falls, WI)
- 17 hours ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
Technical Support / Customer Service Representative (Remote)
- Saint Paul, MN (24 miles from River Falls, WI)
- 22 hours ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 22 hours ago
Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer Service Representative (Remote) works from home and interfaces with...
Remote WorkWholesale Customer Service Representative
- Inver Grove Heights, MN (21 miles from River Falls, WI)
- 22 hours ago
- Inver Grove Heights, MN (21 miles from River Falls, WI)
- 22 hours ago
.** has an exciting opportunity to join the enterprise customer service team. We are looking for a **Wholesale Customer Service Representative**....
- Woodbury, MN (17 miles from River Falls, WI)
- 2 days ago
- Woodbury, MN (17 miles from River Falls, WI)
- 2 days ago
The Customer Service Associate responsible for all facets of customer service and responsibilities that support the testing process....
Customer Service Representative
- Saint Paul, MN (24 miles from River Falls, WI)
- 2 days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 2 days ago
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Associate Customer Service Representative
- Saint Paul, MN (24 miles from River Falls, WI)
- 2 days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 2 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Care Representative (Automotive) 10am-6:30pm EST
- Saint Paul, MN (24 miles from River Falls, WI)
- 2 days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 2 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Representative - Remote
- Saint Paul, MN (24 miles from River Falls, WI)
- 2 days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 2 days ago
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote Work- Woodbury, MN (17 miles from River Falls, WI)
- 2 days ago
- Woodbury, MN (17 miles from River Falls, WI)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Saint Paul, MN (24 miles from River Falls, WI)
- 2 days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 2 days ago
What You'll Do As a Customer Service Representative: Answer customer service phone lines: Answer Customer Service telephone calls in a timely, courteous, and professional manner....
- Woodbury, MN (17 miles from River Falls, WI)
- 2 days ago
- Woodbury, MN (17 miles from River Falls, WI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saint Paul, MN (24 miles from River Falls, WI)
- 7 days ago
- Saint Paul, MN (24 miles from River Falls, WI)
- 7 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Customer Service Associate - Cottage Grove, MN - (Full-Time)
- Cottage Grove, MN (16 miles from River Falls, WI)
- 7 days ago
- Cottage Grove, MN (16 miles from River Falls, WI)
- 7 days ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Demographic Data for River Falls, WI
Moving to River Falls, WI? Find some basic demographic data about River Falls, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in River Falls, WI
Highest Education Level
Customer Services in River Falls, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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