Customer Service Jobs in River Falls, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 42 Jobs

Maplewood - Sales and Customer Service Representative

  • Maplewood, MN (24 miles from River Falls, WI)
  • 1 hour ago
  • Maplewood, MN (24 miles from River Falls, WI)
  • 1 hour ago

At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....

Customer Service Representative

  • Roberts, WI (9 miles from River Falls, WI)
  • 17 hours ago
  • Roberts, WI (9 miles from River Falls, WI)
  • 17 hours ago

Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Technical Support / Customer Service Representative (Remote)

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 22 hours ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 22 hours ago

Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer Service Representative (Remote) works from home and interfaces with...

Remote Work

Wholesale Customer Service Representative

  • Inver Grove Heights, MN (21 miles from River Falls, WI)
  • 22 hours ago
  • Inver Grove Heights, MN (21 miles from River Falls, WI)
  • 22 hours ago

.** has an exciting opportunity to join the enterprise customer service team. We are looking for a **Wholesale Customer Service Representative**....

Customer Service Associate

  • Woodbury, MN (17 miles from River Falls, WI)
  • 2 days ago
  • Woodbury, MN (17 miles from River Falls, WI)
  • 2 days ago

The Customer Service Associate responsible for all facets of customer service and responsibilities that support the testing process....

Customer Service Representative

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 2 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 2 days ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Associate Customer Service Representative

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 2 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 2 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Care Representative (Automotive) 10am-6:30pm EST

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 2 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 2 days ago

Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....

Customer Service Representative - Remote

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 2 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 2 days ago

**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...

Remote Work

Customer Service Associate

  • Woodbury, MN (17 miles from River Falls, WI)
  • 2 days ago
  • Woodbury, MN (17 miles from River Falls, WI)
  • 2 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 2 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 2 days ago

What You'll Do As a Customer Service Representative: Answer customer service phone lines: Answer Customer Service telephone calls in a timely, courteous, and professional manner....

Customer Service Associate

  • Woodbury, MN (17 miles from River Falls, WI)
  • 2 days ago
  • Woodbury, MN (17 miles from River Falls, WI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • River Falls, WI
  • 2 days ago
  • River Falls, WI
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 7 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 7 days ago

**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....

Customer Service Associate - Cottage Grove, MN - (Full-Time)

  • Cottage Grove, MN (16 miles from River Falls, WI)
  • 7 days ago
  • Cottage Grove, MN (16 miles from River Falls, WI)
  • 7 days ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Demographic Data for River Falls, WI

Moving to River Falls, WI? Find some basic demographic data about River Falls, WI below.


Local
National
23,612
453
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in River Falls, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in River Falls, WI offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in River Falls, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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