Customer Service Jobs in River Falls, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 36 Jobs

Patient Financial Services/Customer Service Representative

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 20 hours ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 20 hours ago

Required 2 years customer service experience Individual has a strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc) as well as the ability to work independently...

Sales Customer Service Representative

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 4 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 4 days ago

Sales Customer Service Representative Job Locations UK-Cheshire-Warrington | Work From Your Own Home ID 2025-16072 Overview Element has an opportunity for a Sales Customer Service Representative primarily...

Customer Service Associate - Temporary

  • Maplewood, MN (24 miles from River Falls, WI)
  • 4 days ago
  • Maplewood, MN (24 miles from River Falls, WI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Oak Park Heights, MN (19 miles from River Falls, WI)
  • 4 days ago
  • Oak Park Heights, MN (19 miles from River Falls, WI)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • South Saint Paul, MN (21 miles from River Falls, WI)
  • 4 days ago
  • South Saint Paul, MN (21 miles from River Falls, WI)
  • 4 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate - St. Paul, MN - (Part-Time)

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 5 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 5 days ago

Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Representative

  • Maplewood, MN (24 miles from River Falls, WI)
  • 6 days ago
  • Maplewood, MN (24 miles from River Falls, WI)
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 7 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 7 days ago

**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...

Bilingual Spanish Customer Service Representative - Remote

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 7 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 7 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Associate

  • Hudson, WI (10 miles from River Falls, WI)
  • 7 days ago
  • Hudson, WI (10 miles from River Falls, WI)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Hudson, WI (10 miles from River Falls, WI)
  • 7 days ago
  • Hudson, WI (10 miles from River Falls, WI)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 7 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 7 days ago

Proficiency in basic computer skills, including Microsoft Office suite and email communication. strong customer service skills and professional communication abilities....

Customer Service Representative

  • Saint Paul, MN (24 miles from River Falls, WI)
  • 10 days ago
  • Saint Paul, MN (24 miles from River Falls, WI)
  • 10 days ago

Utilize customer service software to respond to requests and communicate with other department/office staff and City-contracted service providers....

Retail Customer Service Cashier

  • Wilson, WI (19 miles from River Falls, WI)
  • 10 days ago
  • Wilson, WI (19 miles from River Falls, WI)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Market Client Service Representative

  • Woodbury, MN (17 miles from River Falls, WI)
  • 15 days ago
  • Woodbury, MN (17 miles from River Falls, WI)
  • 15 days ago

A Client Service Representative position is a key customer service position within the company....

Demographic Data for River Falls, WI

Moving to River Falls, WI? Find some basic demographic data about River Falls, WI below.


Local
National
23,612
453
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in River Falls, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in River Falls, WI offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in River Falls, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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