Customer Service Jobs in Racine, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Milwaukee, WI (22 miles from Racine, WI)
- 18 hours ago
- Milwaukee, WI (22 miles from Racine, WI)
- 18 hours ago
Back to results Customer Service Agent Branches & Operations Full-time Milwaukee, WI, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Representative
- South Milwaukee, WI (13 miles from Racine, WI)
- 1 day ago
- South Milwaukee, WI (13 miles from Racine, WI)
- 1 day ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Healthcare Customer Service Representative - Starts 7/07
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
Join a large non-profit Healthcare system based in MN! Job Description + This position is responsible to apply knowledge of the company's business, products, members and operations to accurately...
Remote WorkCustomer Service Representative, Medicare Pharmacy Contact Center
- Kenosha, WI (7 miles from Racine, WI)
- 1 day ago
- Kenosha, WI (7 miles from Racine, WI)
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Retail Customer Service Representative
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
You will provide great customer service to our guests ensuring a positive, informative, and quality guest experience....
Retail Customer Experience Associate, Southridge Mall - Full Time
- Greendale, WI (18 miles from Racine, WI)
- 2 days ago
- Greendale, WI (18 miles from Racine, WI)
- 2 days ago
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
If you're looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a Customer Service Agent....
Customer Service Representative
- Milwaukee, WI (22 miles from Racine, WI)
- 3 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 3 days ago
If you're looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a Customer Service Agent....
Customer Service Representative (Remote Work)
- Milwaukee, WI (22 miles from Racine, WI)
- 3 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 3 days ago
Remote Customer Service Representative (Remote Work) STS Technical Services remote work United States, Wisconsin, Milwaukee Jun 07, 2025 Location: Milwaukee, Wisconsin Employment Type: Full-Time | Contract...
Remote WorkCustomer Service Representative - Overnights
- South Milwaukee, WI (13 miles from Racine, WI)
- 4 days ago
- South Milwaukee, WI (13 miles from Racine, WI)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Waterford, WI (22 miles from Racine, WI)
- 4 days ago
- Waterford, WI (22 miles from Racine, WI)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- South Milwaukee, WI (13 miles from Racine, WI)
- 4 days ago
- South Milwaukee, WI (13 miles from Racine, WI)
- 4 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Customer Service Representative
- Camp Lake, WI (22 miles from Racine, WI)
- 4 days ago
- Camp Lake, WI (22 miles from Racine, WI)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie\'s Army proficiency....
Customer Service Representative
- New Berlin, WI (22 miles from Racine, WI)
- 5 days ago
- New Berlin, WI (22 miles from Racine, WI)
- 5 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Demographic Data for Racine, WI
Moving to Racine, WI? Find some basic demographic data about Racine, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Racine, WI
Highest Education Level
Customer Services in Racine, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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