Customer Service Jobs in Poynette, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 50 Jobs

Customer Service Representative

  • Randolph, WI (21 miles from Poynette, WI)
  • 3 hours ago
  • Randolph, WI (21 miles from Poynette, WI)
  • 3 hours ago

As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs....

Customer Service Representative

  • Kingston, WI (23 miles from Poynette, WI)
  • 4 hours ago
  • Kingston, WI (23 miles from Poynette, WI)
  • 4 hours ago

As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs....

Customer Service Representative

  • Madison, WI (23 miles from Poynette, WI)
  • 5 hours ago
  • Madison, WI (23 miles from Poynette, WI)
  • 5 hours ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Relations Specialist

  • Madison, WI (23 miles from Poynette, WI)
  • 6 hours ago
  • Madison, WI (23 miles from Poynette, WI)
  • 6 hours ago

Document all calls into CRM according to customer service policy and procedures....

Customer Care Representative

  • Madison, WI (23 miles from Poynette, WI)
  • 6 hours ago
  • Madison, WI (23 miles from Poynette, WI)
  • 6 hours ago

Must have a passion and outgoing personality for working with limited and low income households, excellent customer service, math and computer skills....

Customer Service Representative Fueler/Washer

  • Windsor, WI (14 miles from Poynette, WI)
  • 6 hours ago
  • Windsor, WI (14 miles from Poynette, WI)
  • 6 hours ago

As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....

Customer Service Representative-10:00 AM - 6:30 PM

  • Madison, WI (23 miles from Poynette, WI)
  • 6 hours ago
  • Madison, WI (23 miles from Poynette, WI)
  • 6 hours ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

Customer Service Representative

  • Sauk City, WI (22 miles from Poynette, WI)
  • 6 hours ago
  • Sauk City, WI (22 miles from Poynette, WI)
  • 6 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative - Remote

  • Madison, WI (23 miles from Poynette, WI)
  • 7 hours ago
  • Madison, WI (23 miles from Poynette, WI)
  • 7 hours ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative, Provider Relations

  • Madison, WI (23 miles from Poynette, WI)
  • 8 hours ago
  • Madison, WI (23 miles from Poynette, WI)
  • 8 hours ago

If you have prior experience in healthcare customer service, strong problem solving and communication skills, and are looking for your next career move, apply now!...

Customer Service Representative

  • Madison, WI (23 miles from Poynette, WI)
  • 22 hours ago
  • Madison, WI (23 miles from Poynette, WI)
  • 22 hours ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)

  • Madison, WI (23 miles from Poynette, WI)
  • 1 day ago
  • Madison, WI (23 miles from Poynette, WI)
  • 1 day ago

We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....

Remote Work

Customer Service Representative - Supplies and Accessories

  • Middleton, WI (21 miles from Poynette, WI)
  • 1 day ago
  • Middleton, WI (21 miles from Poynette, WI)
  • 1 day ago

Customer Service Representative - Supplies and Accessories Requisition ID 12523 Global Function Service Location USA, Wisconsin, Middleton Customer Service Representative - Supplies and Accessories...

Customer Service Representative-Remote (Healthcare Claims)

  • Madison, WI (23 miles from Poynette, WI)
  • 2 days ago
  • Madison, WI (23 miles from Poynette, WI)
  • 2 days ago

Customer Service Representative-Remote (Healthcare Claims) Job Description **JOB DESCRIPTION** The Customer Service Representative-Remote (Healthcare Claims) works from home and interfaces with customers...

Remote Work

Pharmacy Customer Service Associate

  • Deforest, WI (12 miles from Poynette, WI)
  • 2 days ago
  • Deforest, WI (12 miles from Poynette, WI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Poynette, WI

Moving to Poynette, WI? Find some basic demographic data about Poynette, WI below.


Local
National
5,951
114
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Poynette, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Poynette, WI offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Poynette, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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