Customer Service Jobs in Plover, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-7 of 7 Jobs

Customer Service Representative

  • Plainfield, WI (13 miles from Plover, WI)
  • 7 hours ago
  • Plainfield, WI (13 miles from Plover, WI)
  • 7 hours ago

Insight Global is seeking a professional and detail-oriented Customer Service Representative to support a high-profile agricultural client during their upcoming field day event....

Customer Service Agent - Select Accounts

  • Stevens Point, WI (9 miles from Plover, WI)
  • 3 days ago
  • Stevens Point, WI (9 miles from Plover, WI)
  • 3 days ago

OVERVIEW Alera Group is looking for a Customer Service Agent - Select Accounts....

Customer Service Associate - Work From Home

  • Wisconsin Rapids, WI (11 miles from Plover, WI)
  • 9 days ago
  • Wisconsin Rapids, WI (11 miles from Plover, WI)
  • 9 days ago

FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...

Remote Work

Temporary Customer Service Representative

  • Stevens Point, WI (9 miles from Plover, WI)
  • 16 days ago
  • Stevens Point, WI (9 miles from Plover, WI)
  • 16 days ago

Position Title: Temporary Customer Service Representative Job Category: University Staff Employment Type: Temporary (Fixed Term) Job Profile: Customer Svcs Rep Job Duties: The Customer Service Representative...

Customer Service Associate

  • Stevens Point, WI (9 miles from Plover, WI)
  • 17 days ago
  • Stevens Point, WI (9 miles from Plover, WI)
  • 17 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Care Representative (Spanish / English)

  • Stevens Point, WI (9 miles from Plover, WI)
  • 30+ days ago
  • Stevens Point, WI (9 miles from Plover, WI)
  • 30+ days ago

Education High School Required Experience Less than 2 years Customer service, banking, retail, food service, insurance, telemarketing/sales Required In addition to core traditional benefits, we take...

Customer Service Representative

  • Stevens Point, WI (9 miles from Plover, WI)
  • 45+ days ago
  • Stevens Point, WI (9 miles from Plover, WI)
  • 45+ days ago

Customer Service Representative Stevens Point, WI Job Reference ID: 90569 Category: Customer Service Job Type: Try-Before-Hire Location: Stevens Point, WI ABR is recruiting a Customer Service Representative...

Demographic Data for Plover, WI

Moving to Plover, WI? Find some basic demographic data about Plover, WI below.


Local
National
14,850
363
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Plover, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Plover, WI offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plover, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »