Customer Service Jobs in Oshkosh, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Appleton, WI (16 miles from Oshkosh, WI)
- 4 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 4 days ago
Qualifications High School Diploma or GED equivalentMinimum 1 year related customer service experience and/or trainingOutgoing, Personable, Organized, Strong Multi-tasker, greatcommunication Able to...
Customer Service Representative
- Neenah, WI (9 miles from Oshkosh, WI)
- 4 days ago
- Neenah, WI (9 miles from Oshkosh, WI)
- 4 days ago
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...
FBO Front Desk Customer Service Representative (Part Time)
- Appleton, WI (16 miles from Oshkosh, WI)
- 6 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 6 days ago
Now Hiring at the Appleton FBO for a Part Time Customer Service Representative!...
Pharmacy Customer Service Associate
- Appleton, WI (16 miles from Oshkosh, WI)
- 8 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Fond du Lac, WI (19 miles from Oshkosh, WI)
- 9 days ago
- Fond du Lac, WI (19 miles from Oshkosh, WI)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Kaukauna, WI (22 miles from Oshkosh, WI)
- 9 days ago
- Kaukauna, WI (22 miles from Oshkosh, WI)
- 9 days ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Retail Customer Service Cashier
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 10 days ago
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative - Patient Registration
- Chilton, WI (15 miles from Oshkosh, WI)
- 14 days ago
- Chilton, WI (15 miles from Oshkosh, WI)
- 14 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Showroom Customer Service Representative
- Appleton, WI (16 miles from Oshkosh, WI)
- 14 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 14 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Retail Customer Service Supervisor
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 14 days ago
- Fond du Lac, WI (21 miles from Oshkosh, WI)
- 14 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Neenah, WI (9 miles from Oshkosh, WI)
- 14 days ago
- Neenah, WI (9 miles from Oshkosh, WI)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Appleton, WI (16 miles from Oshkosh, WI)
- 14 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 14 days ago
Customer Service Representative Location: Appleton, WI Employment Type: Full time Through AtWork Personnel Appleton Job Duties: -Provide professional customer service by phone and in person -Handle...
Customer Service Representative I
- Menasha, WI (11 miles from Oshkosh, WI)
- 15 days ago
- Menasha, WI (11 miles from Oshkosh, WI)
- 15 days ago
We are seeking a Customer Service Representative to join our team....
Customer Service Representative - Appleton
- Appleton, WI (16 miles from Oshkosh, WI)
- 15 days ago
- Appleton, WI (16 miles from Oshkosh, WI)
- 15 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Demographic Data for Oshkosh, WI
Moving to Oshkosh, WI? Find some basic demographic data about Oshkosh, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Oshkosh, WI
Highest Education Level
Customer Services in Oshkosh, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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