Customer Service Jobs in Omro, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 37 Jobs

Pharmacy Customer Service Associate

  • Menasha, WI (22 miles from Omro, WI)
  • 21 hours ago
  • Menasha, WI (22 miles from Omro, WI)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (203383)

  • Appleton, WI (24 miles from Omro, WI)
  • 1 day ago
  • Appleton, WI (24 miles from Omro, WI)
  • 1 day ago

Job #: 203383 Title: Customer Service Representative (203383) Location: Appleton Salary Range: $18/hour-$19/hour, based on experience Description: Do you have Customer Service experience in a business...

Appleton - Sales and Customer Service Representative

  • Appleton, WI (24 miles from Omro, WI)
  • 4 days ago
  • Appleton, WI (24 miles from Omro, WI)
  • 4 days ago

At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....

Customer Service Representative - Inside Sales Solutions

  • Appleton, WI (24 miles from Omro, WI)
  • 4 days ago
  • Appleton, WI (24 miles from Omro, WI)
  • 4 days ago

Miller Electric is about building things that matter. As part of the Inside Sales Solutions team, you become an important part of how people build, repair and create to make this a better,...

Associate Customer Service Representative

  • Neenah, WI (15 miles from Omro, WI)
  • 4 days ago
  • Neenah, WI (15 miles from Omro, WI)
  • 4 days ago

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...

Customer Service Associate

  • Neenah, WI (15 miles from Omro, WI)
  • 5 days ago
  • Neenah, WI (15 miles from Omro, WI)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Neenah, WI (15 miles from Omro, WI)
  • 6 days ago
  • Neenah, WI (15 miles from Omro, WI)
  • 6 days ago

Our Customer Service Reps are responsible for entering pick-up orders from customers as well as dealing with high volume and special requests....

Retail Customer Experience Associate, Fox River - Full Time

  • Appleton, WI (24 miles from Omro, WI)
  • 6 days ago
  • Appleton, WI (24 miles from Omro, WI)
  • 6 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Front Desk Customer Service Representative (Casual Call)

  • Appleton, WI (24 miles from Omro, WI)
  • 11 days ago
  • Appleton, WI (24 miles from Omro, WI)
  • 11 days ago

Reporting to the Airport Operations Supervisor, the Office Assistant performs general administration support functions, customer service support including tasks related to aircraft FBO operations and...

Customer Service Representative

  • Rosendale, WI (19 miles from Omro, WI)
  • 13 days ago
  • Rosendale, WI (19 miles from Omro, WI)
  • 13 days ago

As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs....

Customer Service Representative- Talent Pool

  • Appleton, WI (24 miles from Omro, WI)
  • 17 days ago
  • Appleton, WI (24 miles from Omro, WI)
  • 17 days ago

Are you an experienced customer service professional looking for new opportunities? Join our talent pool at AtWork Appleton!...

Client Service Representative

  • Appleton, WI (24 miles from Omro, WI)
  • 19 days ago
  • Appleton, WI (24 miles from Omro, WI)
  • 19 days ago

Are you an excellent customer service professional? Do you offer guidance, comfort, and support?...

Customer Service Representative

  • Appleton, WI (24 miles from Omro, WI)
  • 19 days ago
  • Appleton, WI (24 miles from Omro, WI)
  • 19 days ago

Job Purpose : Provide superior customer service to existing and new customers for Fortune 500 companies across the world....

Auto Center Customer Service Representative

  • Appleton, WI (24 miles from Omro, WI)
  • 23 days ago
  • Appleton, WI (24 miles from Omro, WI)
  • 23 days ago

We're looking for a Customer Service Representative to join our Auto Center team....

Customer Service Representative

  • Oshkosh, WI (13 miles from Omro, WI)
  • 24 days ago
  • Oshkosh, WI (13 miles from Omro, WI)
  • 24 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Omro, WI

Moving to Omro, WI? Find some basic demographic data about Omro, WI below.


Local
National
7,454
117
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Omro, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Omro, WI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Omro, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »