Customer Service Jobs in Oconomowoc, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Customer Service Representative (CSR)

  • Pewaukee, WI (13 miles from Oconomowoc, WI)
  • 45+ days ago
  • Pewaukee, WI (13 miles from Oconomowoc, WI)
  • 45+ days ago

Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....

Customer Service Associate

  • Hartland, WI (9 miles from Oconomowoc, WI)
  • 3 hours ago
  • Hartland, WI (9 miles from Oconomowoc, WI)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Multi Branch Support)

  • Waukesha, WI (16 miles from Oconomowoc, WI)
  • 5 hours ago
  • Waukesha, WI (16 miles from Oconomowoc, WI)
  • 5 hours ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative

  • Big Bend, WI (22 miles from Oconomowoc, WI)
  • 18 hours ago
  • Big Bend, WI (22 miles from Oconomowoc, WI)
  • 18 hours ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Overnights

  • Waukesha, WI (16 miles from Oconomowoc, WI)
  • 18 hours ago
  • Waukesha, WI (16 miles from Oconomowoc, WI)
  • 18 hours ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Pharmacy Customer Service Associate

  • Lake Mills, WI (20 miles from Oconomowoc, WI)
  • 1 day ago
  • Lake Mills, WI (20 miles from Oconomowoc, WI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Brookfield, WI (21 miles from Oconomowoc, WI)
  • 4 days ago
  • Brookfield, WI (21 miles from Oconomowoc, WI)
  • 4 days ago

Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....

Retail Customer Service Specialist

  • Brookfield, WI (21 miles from Oconomowoc, WI)
  • 5 days ago
  • Brookfield, WI (21 miles from Oconomowoc, WI)
  • 5 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 5 days ago
  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 5 days ago

Customer Service Representative I Summary Full-time | Monday-Friday 7:00 am - 4:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...

Customer Care Representative

  • Jackson, WI (23 miles from Oconomowoc, WI)
  • 11 days ago
  • Jackson, WI (23 miles from Oconomowoc, WI)
  • 11 days ago

Job Details Division: Rytec Corporation Location: Jackson, WI, United States Other Available Locations: N/A Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming...

Customer Service Representative

  • Waukesha, WI (16 miles from Oconomowoc, WI)
  • 12 days ago
  • Waukesha, WI (16 miles from Oconomowoc, WI)
  • 12 days ago

Our Customer Service Reps are a vital part of our Customer Service Team, which provides exceptional customer service to our inbound customer, vendor, partner and contractor clients....

Retail Customer Service Associate

  • Germantown, WI (21 miles from Oconomowoc, WI)
  • 15 days ago
  • Germantown, WI (21 miles from Oconomowoc, WI)
  • 15 days ago

This customer service focused team member is knowledgeable in all areas of the Store\'s business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Hartland, WI (9 miles from Oconomowoc, WI)
  • 15 days ago
  • Hartland, WI (9 miles from Oconomowoc, WI)
  • 15 days ago

Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....

Menomonee Falls - Sales and Customer Service Representative

  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 19 days ago
  • Menomonee Falls, WI (19 miles from Oconomowoc, WI)
  • 19 days ago

Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Menomonee Falls, WI branch....

Senior Customer Service Representative

  • Germantown, WI (21 miles from Oconomowoc, WI)
  • 21 days ago
  • Germantown, WI (21 miles from Oconomowoc, WI)
  • 21 days ago

QUALIFICATIONS 5+ years of professional customer service experience. High School diploma or equivalency required. Associate's degree preferred....

Demographic Data for Oconomowoc, WI

Moving to Oconomowoc, WI? Find some basic demographic data about Oconomowoc, WI below.


Local
National
36,595
946
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Oconomowoc, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oconomowoc, WI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oconomowoc, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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