Customer Service Jobs in Kimberly, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 51 Jobs

Retail Customer Service Supervisor

  • Grand Chute, WI (1 mile from Kimberly, WI)
  • moments ago
  • Grand Chute, WI (1 mile from Kimberly, WI)
  • moments ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Retail Customer Experience Associate, Fox River - Full Time

  • Appleton, WI (1 mile from Kimberly, WI)
  • 6 hours ago
  • Appleton, WI (1 mile from Kimberly, WI)
  • 6 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Inside Sales Customer Service Representative

  • Appleton, WI (1 mile from Kimberly, WI)
  • 9 hours ago
  • Appleton, WI (1 mile from Kimberly, WI)
  • 9 hours ago

Participate in meetings with the customer service team and other departments as requested. Serves as a backup for Customer Service Manager and assists other department areas as needed....

Customer Service Associate

  • New London, WI (23 miles from Kimberly, WI)
  • 1 day ago
  • New London, WI (23 miles from Kimberly, WI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Ashwaubenon, WI (20 miles from Kimberly, WI)
  • 3 days ago
  • Ashwaubenon, WI (20 miles from Kimberly, WI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Little Chute, WI (1 mile from Kimberly, WI)
  • 3 days ago
  • Little Chute, WI (1 mile from Kimberly, WI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Appleton, WI (1 mile from Kimberly, WI)
  • 5 days ago
  • Appleton, WI (1 mile from Kimberly, WI)
  • 5 days ago

Qualifications Customer service experience required; financial industry experience is a plus. Typing speed of 40+ WPM and strong computer proficiency....

Hall of Fame Customer Service Representative - PT

  • Green Bay, WI (21 miles from Kimberly, WI)
  • 5 days ago
  • Green Bay, WI (21 miles from Kimberly, WI)
  • 5 days ago

The work involves extensive hospitality expertise with a developed understanding of customer service. This is a part-time position....

Seasonal / Summer Customer Service Representative

  • Neenah, WI (10 miles from Kimberly, WI)
  • 5 days ago
  • Neenah, WI (10 miles from Kimberly, WI)
  • 5 days ago

Position Description We are currently accepting applications for a seasonal position in our Customer Service Department....

DMV Customer Service Representative - Green Bay

  • Green Bay, WI (21 miles from Kimberly, WI)
  • 6 days ago
  • Green Bay, WI (21 miles from Kimberly, WI)
  • 6 days ago

Position Summary This DMV Customer Service Representative position is located at the Green Bay Customer Service Center and provides face-to-face customer support on driver licensing and vehicle registration...

Customer Service Representative

  • Neenah, WI (10 miles from Kimberly, WI)
  • 6 days ago
  • Neenah, WI (10 miles from Kimberly, WI)
  • 6 days ago

Customer Service Representative Job Summary: Join our dynamic team at as a Customer Service Representative!...

Customer Service Representative

  • Neenah, WI (10 miles from Kimberly, WI)
  • 6 days ago
  • Neenah, WI (10 miles from Kimberly, WI)
  • 6 days ago

Customer Service Representative Job Summary: Join our dynamic team at as a Customer Service Representative!...

Customer Service Representative

  • Appleton, WI (1 mile from Kimberly, WI)
  • 7 days ago
  • Appleton, WI (1 mile from Kimberly, WI)
  • 7 days ago

Customer Service Representative - 1st Shift Our client, a market leader in welding solutions, is seeking a Customer Service Representative to join their team....

Customer Service Agent - ATW - 6299

  • Appleton, WI (1 mile from Kimberly, WI)
  • 9 days ago
  • Appleton, WI (1 mile from Kimberly, WI)
  • 9 days ago

This is a customer-facingrole, providing first-class customer service to everyone. You arefriendly, outgoing, and love to make people happy daily!...

Customer Service Representative, Shipping

  • Neenah, WI (10 miles from Kimberly, WI)
  • 9 days ago
  • Neenah, WI (10 miles from Kimberly, WI)
  • 9 days ago

Summary The Logistics Customer Service Representative (CSR) I is responsible for taking inbound customer phone calls for our Jewelers Mutual Shipping Solution product....

Demographic Data for Kimberly, WI

Moving to Kimberly, WI? Find some basic demographic data about Kimberly, WI below.


Local
National
6,703
154
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Kimberly, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kimberly, WI offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kimberly, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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