Customer Service Jobs in Kenosha, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 40 Jobs

Customer Service Representative

  • Waukegan, IL (18 miles from Kenosha, WI)
  • 4 hours ago
  • Waukegan, IL (18 miles from Kenosha, WI)
  • 4 hours ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Senior Inside Sales Team Manager

  • Waukegan, IL (18 miles from Kenosha, WI)
  • 4 hours ago
  • Waukegan, IL (18 miles from Kenosha, WI)
  • 4 hours ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Inside Sales-Reactivation Specialist

  • Waukegan, IL (18 miles from Kenosha, WI)
  • 3 days ago
  • Waukegan, IL (18 miles from Kenosha, WI)
  • 3 days ago

service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...

Business Development Representative- Field Sales (PA)

  • Burlington, WI (22 miles from Kenosha, WI)
  • 3 days ago
  • Burlington, WI (22 miles from Kenosha, WI)
  • 3 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Customer Service Representative

  • South Milwaukee, WI (19 miles from Kenosha, WI)
  • 2 days ago
  • South Milwaukee, WI (19 miles from Kenosha, WI)
  • 2 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Retail Customer Experience Associate, Southridge Mall - Full Time

  • Greendale, WI (23 miles from Kenosha, WI)
  • 3 days ago
  • Greendale, WI (23 miles from Kenosha, WI)
  • 3 days ago

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative

  • Gurnee, IL (17 miles from Kenosha, WI)
  • 3 days ago
  • Gurnee, IL (17 miles from Kenosha, WI)
  • 3 days ago

Store 4706744: 6050 Grand Ave, Gurnee, Illinois 60031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, PT - Open Availability

  • Lake Villa, IL (19 miles from Kenosha, WI)
  • 3 days ago
  • Lake Villa, IL (19 miles from Kenosha, WI)
  • 3 days ago

Store 4706746: 31 S Milwaukee Ave (rt 83), Lake Villa, Illinois 60046 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Pharmacy Customer Service Associate

  • Waukegan, IL (18 miles from Kenosha, WI)
  • 4 days ago
  • Waukegan, IL (18 miles from Kenosha, WI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Overnights

  • South Milwaukee, WI (19 miles from Kenosha, WI)
  • 4 days ago
  • South Milwaukee, WI (19 miles from Kenosha, WI)
  • 4 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Waterford, WI (22 miles from Kenosha, WI)
  • 4 days ago
  • Waterford, WI (22 miles from Kenosha, WI)
  • 4 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • South Milwaukee, WI (19 miles from Kenosha, WI)
  • 4 days ago
  • South Milwaukee, WI (19 miles from Kenosha, WI)
  • 4 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

ULINE- Customer Service Representative

  • Camp Lake, WI (17 miles from Kenosha, WI)
  • 4 days ago
  • Camp Lake, WI (17 miles from Kenosha, WI)
  • 4 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Associate

  • Racine, WI (7 miles from Kenosha, WI)
  • 5 days ago
  • Racine, WI (7 miles from Kenosha, WI)
  • 5 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie\'s Army proficiency....

Customer Service Representative - Patient Registration Team Lead

  • Racine, WI (7 miles from Kenosha, WI)
  • 6 days ago
  • Racine, WI (7 miles from Kenosha, WI)
  • 6 days ago

As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that help our patients check into the hospital....

Demographic Data for Kenosha, WI

Moving to Kenosha, WI? Find some basic demographic data about Kenosha, WI below.


Local
National
113,121
2,207
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Kenosha, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kenosha, WI offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kenosha, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »