Customer Service Jobs in Kenosha, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Waukegan, IL (18 miles from Kenosha, WI)
- 4 hours ago
- Waukegan, IL (18 miles from Kenosha, WI)
- 4 hours ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Senior Inside Sales Team Manager
- Waukegan, IL (18 miles from Kenosha, WI)
- 4 hours ago
- Waukegan, IL (18 miles from Kenosha, WI)
- 4 hours ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Waukegan, IL (18 miles from Kenosha, WI)
- 3 days ago
- Waukegan, IL (18 miles from Kenosha, WI)
- 3 days ago
service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person...
Business Development Representative- Field Sales (PA)
- Burlington, WI (22 miles from Kenosha, WI)
- 3 days ago
- Burlington, WI (22 miles from Kenosha, WI)
- 3 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Customer Service Representative
- South Milwaukee, WI (19 miles from Kenosha, WI)
- 2 days ago
- South Milwaukee, WI (19 miles from Kenosha, WI)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Retail Customer Experience Associate, Southridge Mall - Full Time
- Greendale, WI (23 miles from Kenosha, WI)
- 3 days ago
- Greendale, WI (23 miles from Kenosha, WI)
- 3 days ago
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Gurnee, IL (17 miles from Kenosha, WI)
- 3 days ago
- Gurnee, IL (17 miles from Kenosha, WI)
- 3 days ago
Store 4706744: 6050 Grand Ave, Gurnee, Illinois 60031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, PT - Open Availability
- Lake Villa, IL (19 miles from Kenosha, WI)
- 3 days ago
- Lake Villa, IL (19 miles from Kenosha, WI)
- 3 days ago
Store 4706746: 31 S Milwaukee Ave (rt 83), Lake Villa, Illinois 60046 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Pharmacy Customer Service Associate
- Waukegan, IL (18 miles from Kenosha, WI)
- 4 days ago
- Waukegan, IL (18 miles from Kenosha, WI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Overnights
- South Milwaukee, WI (19 miles from Kenosha, WI)
- 4 days ago
- South Milwaukee, WI (19 miles from Kenosha, WI)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Waterford, WI (22 miles from Kenosha, WI)
- 4 days ago
- Waterford, WI (22 miles from Kenosha, WI)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- South Milwaukee, WI (19 miles from Kenosha, WI)
- 4 days ago
- South Milwaukee, WI (19 miles from Kenosha, WI)
- 4 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Customer Service Representative
- Camp Lake, WI (17 miles from Kenosha, WI)
- 4 days ago
- Camp Lake, WI (17 miles from Kenosha, WI)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
- Racine, WI (7 miles from Kenosha, WI)
- 5 days ago
- Racine, WI (7 miles from Kenosha, WI)
- 5 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie\'s Army proficiency....
Customer Service Representative - Patient Registration Team Lead
- Racine, WI (7 miles from Kenosha, WI)
- 6 days ago
- Racine, WI (7 miles from Kenosha, WI)
- 6 days ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that help our patients check into the hospital....
Demographic Data for Kenosha, WI
Moving to Kenosha, WI? Find some basic demographic data about Kenosha, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Kenosha, WI
Highest Education Level
Customer Services in Kenosha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »