Customer Service Jobs in Kaukauna, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 55 Jobs

Retail Customer Service Specialist

  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 2 hours ago
  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 2 hours ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Pharmacy Customer Service Associate

  • Menasha, WI (10 miles from Kaukauna, WI)
  • 3 hours ago
  • Menasha, WI (10 miles from Kaukauna, WI)
  • 3 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (203383)

  • Appleton, WI (7 miles from Kaukauna, WI)
  • 11 hours ago
  • Appleton, WI (7 miles from Kaukauna, WI)
  • 11 hours ago

Job #: 203383 Title: Customer Service Representative (203383) Location: Appleton Salary Range: $18/hour-$19/hour, based on experience Description: Do you have Customer Service experience in a business...

Appleton - Sales and Customer Service Representative

  • Appleton, WI (7 miles from Kaukauna, WI)
  • 3 days ago
  • Appleton, WI (7 miles from Kaukauna, WI)
  • 3 days ago

At our branch, you'll play a key role in both sales and customer service, and you don't need a background in either to succeed....

Customer Service Representative - Inside Sales Solutions

  • Appleton, WI (7 miles from Kaukauna, WI)
  • 3 days ago
  • Appleton, WI (7 miles from Kaukauna, WI)
  • 3 days ago

Miller Electric is about building things that matter. As part of the Inside Sales Solutions team, you become an important part of how people build, repair and create to make this a better,...

Associate Customer Service Representative

  • Neenah, WI (16 miles from Kaukauna, WI)
  • 4 days ago
  • Neenah, WI (16 miles from Kaukauna, WI)
  • 4 days ago

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...

Customer Service Associate

  • Neenah, WI (16 miles from Kaukauna, WI)
  • 4 days ago
  • Neenah, WI (16 miles from Kaukauna, WI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative II/III

  • Wrightstown, WI (3 miles from Kaukauna, WI)
  • 4 days ago
  • Wrightstown, WI (3 miles from Kaukauna, WI)
  • 4 days ago

Job Category: Customer Service Full-Time...

Customer Service Representative

  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 4 days ago
  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 4 days ago

the quality and accuracy critical in customer service positions....

Senior Customer Service Representative

  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 5 days ago
  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 5 days ago

One year of customer service experience preferred. Have strong written and oral communication skills. Able to manage multiple priorities....

Customer Service Representative

  • Neenah, WI (16 miles from Kaukauna, WI)
  • 5 days ago
  • Neenah, WI (16 miles from Kaukauna, WI)
  • 5 days ago

Our Customer Service Reps are responsible for entering pick-up orders from customers as well as dealing with high volume and special requests....

Customer Service Representative, Medicare Pharmacy

  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 5 days ago
  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 5 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Bilingual Customer Care Representative

  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 5 days ago
  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 5 days ago

Education High School Required Experience Less than 2 years Customer service, banking, retail, food service, insurance, telemarketing/sales Required In addition to core traditional benefits, we take...

Retail Customer Experience Associate, Fox River - Full Time

  • Appleton, WI (7 miles from Kaukauna, WI)
  • 6 days ago
  • Appleton, WI (7 miles from Kaukauna, WI)
  • 6 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Care Representative

  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 10 days ago
  • Green Bay, WI (15 miles from Kaukauna, WI)
  • 10 days ago

Two years of Customer Service or related experience....

Demographic Data for Kaukauna, WI

Moving to Kaukauna, WI? Find some basic demographic data about Kaukauna, WI below.


Local
National
27,473
610
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Kaukauna, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kaukauna, WI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kaukauna, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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