Customer Service Jobs in Janesville, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Oregon, WI (22 miles from Janesville, WI)
- 2 days ago
- Oregon, WI (22 miles from Janesville, WI)
- 2 days ago
JOB REQUIREMENTS: Position Summary: Beacon Hill\'s client is seeking a Customer Service Representative to support one of our clients in their Fitchburg, WI office....
- Fitchburg, WI (22 miles from Janesville, WI)
- 4 days ago
- Fitchburg, WI (22 miles from Janesville, WI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Roscoe, IL (21 miles from Janesville, WI)
- 6 days ago
- Roscoe, IL (21 miles from Janesville, WI)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Customer Service Representative (Loan Consultant II)
- Janesville, WI
- 16 days ago
- Janesville, WI
- 16 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative - Brodhead
- Brodhead, WI (17 miles from Janesville, WI)
- 17 days ago
- Brodhead, WI (17 miles from Janesville, WI)
- 17 days ago
The Bank of New Glarus and Sugar River Bank Branches (BNG), an independent bank providing financial guidance and solutions, is seeking aFull-Time Customer Service Representative to add to our team at...
Customer Service Representative
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 20 days ago
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 20 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Technical Customer Service Representative
- Delavan, WI (20 miles from Janesville, WI)
- 24 days ago
- Delavan, WI (20 miles from Janesville, WI)
- 24 days ago
Seeking Customer Service Representatives to support our growing Canada and Retail markets....
Dispatcher / Customer Service Representative
- Mcfarland, WI (22 miles from Janesville, WI)
- 25 days ago
- Mcfarland, WI (22 miles from Janesville, WI)
- 25 days ago
You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Associate - Nights/Weekends
- Janesville, WI
- 30+ days ago
- Janesville, WI
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3900 Deerfield Dr, Janesville, WI...
Customer Service Representative - Country View Veterinary Service - WI
- Oregon, WI (22 miles from Janesville, WI)
- 45+ days ago
- Oregon, WI (22 miles from Janesville, WI)
- 45+ days ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service to our team, and would love for you to join us today!...
Customer Service Representative / Project Coordinator
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 45+ days ago
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 45+ days ago
Obtain and evaluate all relevant information to promptly resolve inquires and customer complaints and review with customer service manager....
Proficient in using customer service hardware and software, CRM (customer relationship management) systems, and other relevant tools preferred....
Demographic Data for Janesville, WI
Moving to Janesville, WI? Find some basic demographic data about Janesville, WI below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Janesville, WI
Highest Education Level
Customer Services in Janesville, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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