Customer Service Jobs in Fond Du Lac, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Customer Service Representative

  • Fond du Lac, WI
  • moments ago
  • Fond du Lac, WI
  • moments ago

If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team....

Customer Service Representative (Multi Branch Support)

  • Fond du Lac, WI
  • 1 day ago
  • Fond du Lac, WI
  • 1 day ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Pharmacy Customer Service Associate

  • Chilton, WI (19 miles from Fond Du Lac, WI)
  • 4 days ago
  • Chilton, WI (19 miles from Fond Du Lac, WI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Hingham, WI (24 miles from Fond Du Lac, WI)
  • 6 days ago
  • Hingham, WI (24 miles from Fond Du Lac, WI)
  • 6 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Oshkosh, WI (21 miles from Fond Du Lac, WI)
  • 9 days ago
  • Oshkosh, WI (21 miles from Fond Du Lac, WI)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Specialist

  • Oshkosh, WI (21 miles from Fond Du Lac, WI)
  • 10 days ago
  • Oshkosh, WI (21 miles from Fond Du Lac, WI)
  • 10 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Associate

  • Fond du Lac, WI
  • 12 days ago
  • Fond du Lac, WI
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Patient Registration

  • Chilton, WI (19 miles from Fond Du Lac, WI)
  • 12 days ago
  • Chilton, WI (19 miles from Fond Du Lac, WI)
  • 12 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate - Temporary

  • Oshkosh, WI (21 miles from Fond Du Lac, WI)
  • 14 days ago
  • Oshkosh, WI (21 miles from Fond Du Lac, WI)
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- Part Time

  • Plymouth, WI (18 miles from Fond Du Lac, WI)
  • 19 days ago
  • Plymouth, WI (18 miles from Fond Du Lac, WI)
  • 19 days ago

SUMMARY Under the general direction of the Customer Service Lead and HR Manager, the Customer Service Representative is responsible for both inbound customer service and outbound sales to our customers...

Customer Service Representative

  • Oshkosh, WI (21 miles from Fond Du Lac, WI)
  • 29 days ago
  • Oshkosh, WI (21 miles from Fond Du Lac, WI)
  • 29 days ago

We are looking to add a Customer Service Representative to our team at A Touch of Class!...

Customer Service Representative

  • Mayville, WI (19 miles from Fond Du Lac, WI)
  • 30+ days ago
  • Mayville, WI (19 miles from Fond Du Lac, WI)
  • 30+ days ago

Overview As a Customer Service Representative at MEC, you will support production in the following areas: Sales order management, forecast management, and customer interface....

Customer Service Representative

  • Waupun, WI (20 miles from Fond Du Lac, WI)
  • 30+ days ago
  • Waupun, WI (20 miles from Fond Du Lac, WI)
  • 30+ days ago

(1) Customer Service Representative II...

Customer Service Representative

  • Oshkosh, WI (21 miles from Fond Du Lac, WI)
  • 30+ days ago
  • Oshkosh, WI (21 miles from Fond Du Lac, WI)
  • 30+ days ago

Job Details Job Family Customer Service Pay Type Hourly...

Retail Customer Service Cashier

  • Fond du Lac, WI (7 miles from Fond Du Lac, WI)
  • 45+ days ago
  • Fond du Lac, WI (7 miles from Fond Du Lac, WI)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Fond Du Lac, WI

Moving to Fond Du Lac, WI? Find some basic demographic data about Fond Du Lac, WI below.


Local
National
63,846
1,406
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fond Du Lac, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fond Du Lac, WI offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fond Du Lac, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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