Customer Service Jobs in Elm Grove, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 84 Jobs

Customer Service Associate

  • Cudahy, WI (13 miles from Elm Grove, WI)
  • 12 hours ago
  • Cudahy, WI (13 miles from Elm Grove, WI)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Brookfield, WI
  • 1 day ago
  • Brookfield, WI
  • 1 day ago

Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....

Customer Service Representative - Hybrid

  • Milwaukee, WI (9 miles from Elm Grove, WI)
  • 1 day ago
  • Milwaukee, WI (9 miles from Elm Grove, WI)
  • 1 day ago

Rising is looking for our next Customer Service Representative (Working title: Partner & Provider Support Representative)!...

Customer Service Representative

  • Milwaukee, WI (9 miles from Elm Grove, WI)
  • 2 days ago
  • Milwaukee, WI (9 miles from Elm Grove, WI)
  • 2 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Retail Customer Service Specialist

  • Brookfield, WI
  • 2 days ago
  • Brookfield, WI
  • 2 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative - Patient Registration II

  • Mequon, WI (13 miles from Elm Grove, WI)
  • 2 days ago
  • Mequon, WI (13 miles from Elm Grove, WI)
  • 2 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Menomonee Falls, WI (7 miles from Elm Grove, WI)
  • 2 days ago
  • Menomonee Falls, WI (7 miles from Elm Grove, WI)
  • 2 days ago

Customer Service Representative I Summary Full-time | Monday-Friday 7:00 am - 4:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...

Customer Service Associate - Temporary (Overnight)

  • Wauwatosa, WI (5 miles from Elm Grove, WI)
  • 2 days ago
  • Wauwatosa, WI (5 miles from Elm Grove, WI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - FT

  • Milwaukee, WI (9 miles from Elm Grove, WI)
  • 3 days ago
  • Milwaukee, WI (9 miles from Elm Grove, WI)
  • 3 days ago

service....

Customer Service Representative

  • Pewaukee, WI (9 miles from Elm Grove, WI)
  • 3 days ago
  • Pewaukee, WI (9 miles from Elm Grove, WI)
  • 3 days ago

Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....

Customer Service Associate

  • Cedarburg, WI (19 miles from Elm Grove, WI)
  • 3 days ago
  • Cedarburg, WI (19 miles from Elm Grove, WI)
  • 3 days ago

and accurate basis, utilizing a clear understanding of the order-to-cash process to provide a high level of customer service....

Automotive Customer Service Representative

  • Grafton, WI (20 miles from Elm Grove, WI)
  • 3 days ago
  • Grafton, WI (20 miles from Elm Grove, WI)
  • 3 days ago

Job Description: We are seeking a motivated and friendly Customer Service Representative to join our team....

Pharmacy Customer Service Associate

  • Pewaukee, WI (9 miles from Elm Grove, WI)
  • 4 days ago
  • Pewaukee, WI (9 miles from Elm Grove, WI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Patient Registration I

  • Wauwatosa, WI (5 miles from Elm Grove, WI)
  • 4 days ago
  • Wauwatosa, WI (5 miles from Elm Grove, WI)
  • 4 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Waterford, WI (19 miles from Elm Grove, WI)
  • 5 days ago
  • Waterford, WI (19 miles from Elm Grove, WI)
  • 5 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Demographic Data for Elm Grove, WI

Moving to Elm Grove, WI? Find some basic demographic data about Elm Grove, WI below.


Local
National
6,578
244
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Elm Grove, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elm Grove, WI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elm Grove, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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