Customer Service Jobs in Downing, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
ULINE- Call Center Representative
- New Richmond, WI (18 miles from Downing, WI)
- 3 days ago
- New Richmond, WI (18 miles from Downing, WI)
- 3 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Roberts, WI (22 miles from Downing, WI)
- 12 days ago
- Roberts, WI (22 miles from Downing, WI)
- 12 days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Wilson, WI (11 miles from Downing, WI)
- 30+ days ago
- Wilson, WI (11 miles from Downing, WI)
- 30+ days ago
Hudson, WI 54016 Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Turtle Lake, WI (22 miles from Downing, WI)
- 4 days ago
- Turtle Lake, WI (22 miles from Downing, WI)
- 4 days ago
Customer Service Representative Job Purpose: Performs assigned duties in the Customer Service area....
Customer Service Representative
- Roberts, WI (22 miles from Downing, WI)
- 21 days ago
- Roberts, WI (22 miles from Downing, WI)
- 21 days ago
Requirements Outstanding customer service skills, ideal if you like working with people. Working knowledge of Microsoft Word and Excel....
Retail Customer Service Cashier
- Wilson, WI (11 miles from Downing, WI)
- 30+ days ago
- Wilson, WI (11 miles from Downing, WI)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Menomonie, WI (19 miles from Downing, WI)
- 30+ days ago
- Menomonie, WI (19 miles from Downing, WI)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Downing, WI
Moving to Downing, WI? Find some basic demographic data about Downing, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Downing, WI
Highest Education Level
Customer Services in Downing, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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