Customer Service Jobs in Deforest, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 37 Jobs

Customer Care Representative

  • Marshall, WI (13 miles from Deforest, WI)
  • 6 hours ago
  • Marshall, WI (13 miles from Deforest, WI)
  • 6 hours ago

This position plays a vital role in delivering exceptional customer service throughout and beyond the warranty service year....

Customer Success Representative

  • Madison, WI (11 miles from Deforest, WI)
  • 10 hours ago
  • Madison, WI (11 miles from Deforest, WI)
  • 10 hours ago

MINIMUM QUALIFICATIONS To be considered for this position, applicants must have: Associate degree or minimum of 2 years professional work experience in customer service, administrative professional,...

Customer Service Representative - Country View Veterinary Service - WI

  • Oregon, WI (20 miles from Deforest, WI)
  • 11 hours ago
  • Oregon, WI (20 miles from Deforest, WI)
  • 11 hours ago

We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service to our team, and would love for you to join us today!...

Customer Service Representative (Loan Consultant II)

  • Madison, WI (11 miles from Deforest, WI)
  • 1 day ago
  • Madison, WI (11 miles from Deforest, WI)
  • 1 day ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative (Loan Consultant I)

  • Madison, WI (11 miles from Deforest, WI)
  • 1 day ago
  • Madison, WI (11 miles from Deforest, WI)
  • 1 day ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Returns Customer Service Associate (Part-Time)

  • Stoughton, WI (21 miles from Deforest, WI)
  • 4 days ago
  • Stoughton, WI (21 miles from Deforest, WI)
  • 4 days ago

QUALIFICATIONS 1 year sales or customer service experience preferred High School Diploma or equivalent...

Client Service Representative

  • Madison, WI (11 miles from Deforest, WI)
  • 4 days ago
  • Madison, WI (11 miles from Deforest, WI)
  • 4 days ago

Education Requirements Bachelor's Degree Preferred Required Experience 2 years of customer service, sales operations experience....

DMV Customer Service Representative - Madison Southwest

  • Madison, WI (11 miles from Deforest, WI)
  • 5 days ago
  • Madison, WI (11 miles from Deforest, WI)
  • 5 days ago

Position Summary This DMV Customer Service Representative position is located at the Madison Southwest Customer Service Center and provides face-to-face customer support on driver licensing and vehicle...

Pharmacy Customer Service Associate

  • Deforest, WI
  • 5 days ago
  • Deforest, WI
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Stoughton, WI (21 miles from Deforest, WI)
  • 6 days ago
  • Stoughton, WI (21 miles from Deforest, WI)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Deforest, WI
  • 6 days ago
  • Deforest, WI
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Support Associate

  • Middleton, WI (11 miles from Deforest, WI)
  • 7 days ago
  • Middleton, WI (11 miles from Deforest, WI)
  • 7 days ago

This opportunity is also open to recent college graduates seeking an entry-level role in customer service and support. Excellent written and verbal communication skills....

Customer Service Representative - Madison Airport

  • Madison, WI (11 miles from Deforest, WI)
  • 7 days ago
  • Madison, WI (11 miles from Deforest, WI)
  • 7 days ago

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...

Customer Care Representative - Madison, WI

  • Madison, WI (11 miles from Deforest, WI)
  • 8 days ago
  • Madison, WI (11 miles from Deforest, WI)
  • 8 days ago

Exceptional customer service skills with a polished and professional style and delivery....

Bilingual Spanish Customer Service Representative - Remote

  • Madison, WI (11 miles from Deforest, WI)
  • 9 days ago
  • Madison, WI (11 miles from Deforest, WI)
  • 9 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Demographic Data for Deforest, WI

Moving to Deforest, WI? Find some basic demographic data about Deforest, WI below.


Local
National
15,962
354
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Deforest, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Deforest, WI offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Deforest, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »