Customer Service Jobs in Cross Plains, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Monona, WI (14 miles from Cross Plains, WI)
- 1 day ago
- Monona, WI (14 miles from Cross Plains, WI)
- 1 day ago
team in Monona, WI as a Customer Service Representative....
Amazon Locker+ Customer Service Associate
- Oregon, WI (18 miles from Cross Plains, WI)
- 1 day ago
- Oregon, WI (18 miles from Cross Plains, WI)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Pharmacy Customer Service Associate
- Monona, WI (14 miles from Cross Plains, WI)
- 1 day ago
- Monona, WI (14 miles from Cross Plains, WI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Middleton, WI (6 miles from Cross Plains, WI)
- 2 days ago
- Middleton, WI (6 miles from Cross Plains, WI)
- 2 days ago
Customer Service Representative 3.7 3.7 out of 5 stars Middleton, WI 53562 Summary: The QTI Group is partnering with our Middleton-based client to hire a Customer Service Representative (Project Coordinator...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Madison, WI (12 miles from Cross Plains, WI)
- 2 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 2 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Bilingual Spanish Customer Service Representative - Remote
- Madison, WI (12 miles from Cross Plains, WI)
- 2 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 2 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative
- Oregon, WI (18 miles from Cross Plains, WI)
- 2 days ago
- Oregon, WI (18 miles from Cross Plains, WI)
- 2 days ago
JOB REQUIREMENTS: Position Summary: Beacon Hill\'s client is seeking a Customer Service Representative to support one of our clients in their Fitchburg, WI office....
Senior Customer Service Representative - Corporate Filings
- Madison, WI (12 miles from Cross Plains, WI)
- 3 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 3 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Middleton, WI (6 miles from Cross Plains, WI)
- 3 days ago
- Middleton, WI (6 miles from Cross Plains, WI)
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative, Specialized Services Bagster
- Madison, WI (12 miles from Cross Plains, WI)
- 4 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 4 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Associate - Nights/Weekends
- Madison, WI (12 miles from Cross Plains, WI)
- 4 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
- Fitchburg, WI (18 miles from Cross Plains, WI)
- 4 days ago
- Fitchburg, WI (18 miles from Cross Plains, WI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Sauk City, WI (12 miles from Cross Plains, WI)
- 4 days ago
- Sauk City, WI (12 miles from Cross Plains, WI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Technical Customer Service Associate - Tier 1
- Madison, WI (12 miles from Cross Plains, WI)
- 5 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 5 days ago
You will report to the Manager, Customer Service Operations....
Customer Service Representative
- Madison, WI (12 miles from Cross Plains, WI)
- 6 days ago
- Madison, WI (12 miles from Cross Plains, WI)
- 6 days ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Demographic Data for Cross Plains, WI
Moving to Cross Plains, WI? Find some basic demographic data about Cross Plains, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cross Plains, WI
Highest Education Level
Customer Services in Cross Plains, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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