Customer Service Jobs in Cottage Grove, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 39 Jobs

Customer Service Representative

  • Monona, WI (10 miles from Cottage Grove, WI)
  • 5 hours ago
  • Monona, WI (10 miles from Cottage Grove, WI)
  • 5 hours ago

Customer Service Representative Monona, WI 53716 Posted: 05/02/2025 Job Number: 760270 Pay Rate: 18.00 Industry: Distribution JOB DESCRIPTION Position Title: Customer Service Representative Wage: $18.00...

Call Center Customer Service Representative

  • Madison, WI (10 miles from Cottage Grove, WI)
  • 1 day ago
  • Madison, WI (10 miles from Cottage Grove, WI)
  • 1 day ago

Customer Service Call Center (Inbound) - Temporary to Hire - Downtown Madison, WI **Parking Provided** Fully Onsite First 2 Months with Hybrid Option Afterward (2 days/wk) Schedule: Weekdays from 10...

Customer Service Associate

  • Middleton, WI (17 miles from Cottage Grove, WI)
  • 1 day ago
  • Middleton, WI (17 miles from Cottage Grove, WI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cottage Grove, WI
  • 2 days ago
  • Cottage Grove, WI
  • 2 days ago

Join a mission-driven organization that delivers innovative fitness products, exceptional quality, and best-in-class customer service experiences....

Customer Service Associate - Temporary

  • Columbus, WI (19 miles from Cottage Grove, WI)
  • 2 days ago
  • Columbus, WI (19 miles from Cottage Grove, WI)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Janesville, WI (24 miles from Cottage Grove, WI)
  • 2 days ago
  • Janesville, WI (24 miles from Cottage Grove, WI)
  • 2 days ago

Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....

Retail Customer Service Rep

  • Madison, WI (10 miles from Cottage Grove, WI)
  • 5 days ago
  • Madison, WI (10 miles from Cottage Grove, WI)
  • 5 days ago

We are seeking and Retail Customer Service / Inside Sales team member to join our client in Madison, a building products company....

Customer Service Representative

  • Madison, WI (10 miles from Cottage Grove, WI)
  • 6 days ago
  • Madison, WI (10 miles from Cottage Grove, WI)
  • 6 days ago

Are you looking to be a critical member of a team and excel in telephone Customer Service? Then we have the perfect temporary to hire Customer Service Rep position for you!...

Madison Area Only - Customer Service Representative

  • Madison, WI (10 miles from Cottage Grove, WI)
  • 6 days ago
  • Madison, WI (10 miles from Cottage Grove, WI)
  • 6 days ago

Additional Skills & Qualifications: Minimum of 2 years of customer service experience. Ability to type at least 40 words per minute (verified via typing test). High School diploma or GED....

Customer Service Associate - Weekend Availability

  • Madison, WI (10 miles from Cottage Grove, WI)
  • 6 days ago
  • Madison, WI (10 miles from Cottage Grove, WI)
  • 6 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Success Representative

  • Madison, WI (10 miles from Cottage Grove, WI)
  • 7 days ago
  • Madison, WI (10 miles from Cottage Grove, WI)
  • 7 days ago

MINIMUM QUALIFICATIONS To be considered for this position, applicants must have: Associate degree or minimum of 2 years professional work experience in customer service, administrative professional,...

Customer Service Representative - Country View Veterinary Service - WI

  • Oregon, WI (14 miles from Cottage Grove, WI)
  • 7 days ago
  • Oregon, WI (14 miles from Cottage Grove, WI)
  • 7 days ago

We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service to our team, and would love for you to join us today!...

Customer Service Representative (Loan Consultant I)

  • Janesville, WI (24 miles from Cottage Grove, WI)
  • 8 days ago
  • Janesville, WI (24 miles from Cottage Grove, WI)
  • 8 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative (Loan Consultant II)

  • Madison, WI (10 miles from Cottage Grove, WI)
  • 8 days ago
  • Madison, WI (10 miles from Cottage Grove, WI)
  • 8 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative (Water Utility)

  • Janesville, WI (24 miles from Cottage Grove, WI)
  • 9 days ago
  • Janesville, WI (24 miles from Cottage Grove, WI)
  • 9 days ago

As a key member of our team, you will handle a variety of customer service and clerical duties necessary for the efficient operation of the customer service work group of the Water Utility....

Demographic Data for Cottage Grove, WI

Moving to Cottage Grove, WI? Find some basic demographic data about Cottage Grove, WI below.


Local
National
10,994
237
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cottage Grove, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cottage Grove, WI offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cottage Grove, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »