Customer Service Jobs in Columbus, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Sun Prairie, WI (12 miles from Columbus, WI)
- 12 hours ago
- Sun Prairie, WI (12 miles from Columbus, WI)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service/Cashier
- Deforest, WI (16 miles from Columbus, WI)
- 2 days ago
- Deforest, WI (16 miles from Columbus, WI)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Lake Mills, WI (18 miles from Columbus, WI)
- 4 days ago
- Lake Mills, WI (18 miles from Columbus, WI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cottage Grove, WI (19 miles from Columbus, WI)
- 9 days ago
- Cottage Grove, WI (19 miles from Columbus, WI)
- 9 days ago
We're looking to hire a full time (30 hours or more per week) customer service representative that is friendly, compassionate and loves working as a team in a fast-paced clinic setting....
Customer Service Representative
- Watertown, WI (21 miles from Columbus, WI)
- 18 days ago
- Watertown, WI (21 miles from Columbus, WI)
- 18 days ago
Professionally communicate to Shareholders all information that pertains to status of order fulfillment....
Customer Service Representative
- Randolph, WI (14 miles from Columbus, WI)
- 27 days ago
- Randolph, WI (14 miles from Columbus, WI)
- 27 days ago
As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs....
Customer Service Representative
- Kingston, WI (24 miles from Columbus, WI)
- 27 days ago
- Kingston, WI (24 miles from Columbus, WI)
- 27 days ago
As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs....
Customer Service Representative Fueler/Washer
- Windsor, WI (17 miles from Columbus, WI)
- 27 days ago
- Windsor, WI (17 miles from Columbus, WI)
- 27 days ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Customer Service Representative
- Poynette, WI (18 miles from Columbus, WI)
- 27 days ago
- Poynette, WI (18 miles from Columbus, WI)
- 27 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Experienced in Retail and Customer Service?
- Watertown, WI (21 miles from Columbus, WI)
- 30+ days ago
- Watertown, WI (21 miles from Columbus, WI)
- 30+ days ago
Use your skills and talents to deliver meaningful, valued customer service to those who need it most. At Illuminus, every interaction matters....
- Deforest, WI (16 miles from Columbus, WI)
- 45+ days ago
- Deforest, WI (16 miles from Columbus, WI)
- 45+ days ago
oral and written communication Strong sense of customer service Give meaning to your career and help us make a difference: become a transformation champion!...
Demographic Data for Columbus, WI
Moving to Columbus, WI? Find some basic demographic data about Columbus, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Columbus, WI
Highest Education Level
Customer Services in Columbus, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »