Customer Service Jobs in Brookfield, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Licensed Customer Service Representative - Waukesha
- Waukesha, WI (6 miles from Brookfield, WI)
- 4 hours ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 4 hours ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
Licensed Customer Service Representative - Milwaukee
- Milwaukee, WI (9 miles from Brookfield, WI)
- 4 hours ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 4 hours ago
Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused...
- Sussex, WI (9 miles from Brookfield, WI)
- 4 hours ago
- Sussex, WI (9 miles from Brookfield, WI)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Care Representative (Spanish / English)
- Hales Corners, WI (8 miles from Brookfield, WI)
- 10 hours ago
- Hales Corners, WI (8 miles from Brookfield, WI)
- 10 hours ago
Education High School Required Experience Less than 2 years Customer service, banking, retail, food service, insurance, telemarketing/sales Required In addition to core traditional benefits, we take...
Pharmacy Customer Service Associate
- Cedarburg, WI (18 miles from Brookfield, WI)
- 13 hours ago
- Cedarburg, WI (18 miles from Brookfield, WI)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Wales, WI (14 miles from Brookfield, WI)
- 1 day ago
- Wales, WI (14 miles from Brookfield, WI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual
- Muskego, WI (12 miles from Brookfield, WI)
- 1 day ago
- Muskego, WI (12 miles from Brookfield, WI)
- 1 day ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Big Bend, WI (13 miles from Brookfield, WI)
- 1 day ago
- Big Bend, WI (13 miles from Brookfield, WI)
- 1 day ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- South Milwaukee, WI (15 miles from Brookfield, WI)
- 1 day ago
- South Milwaukee, WI (15 miles from Brookfield, WI)
- 1 day ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Caledonia, WI (18 miles from Brookfield, WI)
- 1 day ago
- Caledonia, WI (18 miles from Brookfield, WI)
- 1 day ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Hartland, WI (12 miles from Brookfield, WI)
- 1 day ago
- Hartland, WI (12 miles from Brookfield, WI)
- 1 day ago
Required Qualifications 2 + years as a manufacturing customer service representative or 5+ years of technical experience. Mechanical and/or Electrical training, customer service training....
Customer Service Representative
- Milwaukee, WI (9 miles from Brookfield, WI)
- 2 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 2 days ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
Customer Care Representative (Full - Time)
- Hales Corners, WI (8 miles from Brookfield, WI)
- 6 days ago
- Hales Corners, WI (8 miles from Brookfield, WI)
- 6 days ago
Job Description Summary We're looking for friendly individuals who have a passion for providing best in class customer service!...
Customer Service Representative
- Milwaukee, WI (9 miles from Brookfield, WI)
- 6 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 6 days ago
Understands and contributes to company goals, missions, and philosophies as expressed by the customer service manager....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Brookfield, WI
Moving to Brookfield, WI? Find some basic demographic data about Brookfield, WI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Brookfield, WI
Highest Education Level
Customer Services in Brookfield, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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