Customer Service Jobs in Brookfield, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 80 Jobs

Customer Service Representative - Patient Registration

  • Wauwatosa, WI (6 miles from Brookfield, WI)
  • 8 hours ago
  • Wauwatosa, WI (6 miles from Brookfield, WI)
  • 8 hours ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Associate

  • Brown Deer, WI (9 miles from Brookfield, WI)
  • 1 day ago
  • Brown Deer, WI (9 miles from Brookfield, WI)
  • 1 day ago

Milwaukee Manufacturing company looking for a Customer Service Rep!...

Customer Service Agent

  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 1 day ago
  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 1 day ago

Back to results Customer Service Agent Branches & Operations Full-time Milwaukee, WI, United States Apply now Apply now Ready to elevate your customer service game?...

Customer Service Representative

  • South Milwaukee, WI (15 miles from Brookfield, WI)
  • 2 days ago
  • South Milwaukee, WI (15 miles from Brookfield, WI)
  • 2 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Menomonee Falls - Sales and Customer Service Representative

  • Menomonee Falls, WI (6 miles from Brookfield, WI)
  • 2 days ago
  • Menomonee Falls, WI (6 miles from Brookfield, WI)
  • 2 days ago

Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Menomonee Falls, WI branch....

Healthcare Customer Service Representative - Starts 7/07

  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 2 days ago
  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 2 days ago

Join a large non-profit Healthcare system based in MN! Job Description This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and...

Remote Work

Customer Service Representative - Sussex Office

  • Sussex, WI (9 miles from Brookfield, WI)
  • 2 days ago
  • Sussex, WI (9 miles from Brookfield, WI)
  • 2 days ago

service....

GEHC - Customer Service Representative III

  • Wauwatosa, WI (6 miles from Brookfield, WI)
  • 2 days ago
  • Wauwatosa, WI (6 miles from Brookfield, WI)
  • 2 days ago

Candidates should have a strong background in Customer Service....

Remote Work

Retail Customer Service Representative

  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 2 days ago
  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 2 days ago

You will provide great customer service to our guests ensuring a positive, informative, and quality guest experience....

Retail Customer Experience Associate, Southridge Mall - Full Time

  • Greendale, WI (9 miles from Brookfield, WI)
  • 3 days ago
  • Greendale, WI (9 miles from Brookfield, WI)
  • 3 days ago

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Agent

  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 3 days ago
  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 3 days ago

If you're looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a Customer Service Agent....

Customer Service Representative

  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 3 days ago
  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 3 days ago

If you're looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a Customer Service Agent....

Customer Service Associate - Temporary

  • Glendale, WI (9 miles from Brookfield, WI)
  • 3 days ago
  • Glendale, WI (9 miles from Brookfield, WI)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Remote Work)

  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 4 days ago
  • Milwaukee, WI (9 miles from Brookfield, WI)
  • 4 days ago

Remote Customer Service Representative (Remote Work) STS Technical Services remote work United States, Wisconsin, Milwaukee Jun 07, 2025 Location: Milwaukee, Wisconsin Employment Type: Full-Time | Contract...

Remote Work

Senior Customer Service Representative

  • Germantown, WI (12 miles from Brookfield, WI)
  • 4 days ago
  • Germantown, WI (12 miles from Brookfield, WI)
  • 4 days ago

QUALIFICATIONS 5+ years of professional customer service experience. High School diploma or equivalency required. Associate's degree preferred....

Demographic Data for Brookfield, WI

Moving to Brookfield, WI? Find some basic demographic data about Brookfield, WI below.


Local
National
45,084
2,475
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Brookfield, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brookfield, WI offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brookfield, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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