Customer Service Jobs in Athens, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Customer Service Representative

  • Medford, WI (22 miles from Athens, WI)
  • 9 days ago
  • Medford, WI (22 miles from Athens, WI)
  • 9 days ago

Currently, we are seeking a qualified Product Service Team Member to provide effective customer service for our Windows division in Medford, Wisconsin....

Customer Service Representative

  • Medford, WI (22 miles from Athens, WI)
  • 16 days ago
  • Medford, WI (22 miles from Athens, WI)
  • 16 days ago

JOB REQUIREMENTS: JOB TITLE: Customer Service Representative JOB TYPE: Non-Exempt JOB LOCATION: Medford Corporate Office POSITION SUMMARY: This role is to provide the best customer service for our customers...

Customer Success Representative

  • Wausau, WI (14 miles from Athens, WI)
  • 17 days ago
  • Wausau, WI (14 miles from Athens, WI)
  • 17 days ago

The ideal candidate will possess prior experience in a customer service, inside sales, or related role within a manufacturing environment....

Senior Customer Success Representative

  • Wausau, WI (14 miles from Athens, WI)
  • 17 days ago
  • Wausau, WI (14 miles from Athens, WI)
  • 17 days ago

The ideal candidate will possess past experience as a Senior Customer Service Representative within a manufacturing environment....

Customer Service Representative - Home Medical Equipment

  • Wausau, WI (14 miles from Athens, WI)
  • 22 days ago
  • Wausau, WI (14 miles from Athens, WI)
  • 22 days ago

Home medical equipment customer service experience beneficial....

Customer Service Representative - Central Wisconsin Airport

  • Mosinee, WI (23 miles from Athens, WI)
  • 30+ days ago
  • Mosinee, WI (23 miles from Athens, WI)
  • 30+ days ago

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...

Customer Service Associate

  • Merrill, WI (17 miles from Athens, WI)
  • 30+ days ago
  • Merrill, WI (17 miles from Athens, WI)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Schofield, WI (24 miles from Athens, WI)
  • 45+ days ago
  • Schofield, WI (24 miles from Athens, WI)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate / Outfitter

  • Wausau, WI (14 miles from Athens, WI)
  • 60+ days ago
  • Wausau, WI (14 miles from Athens, WI)
  • 60+ days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Representative

  • Schofield, WI (24 miles from Athens, WI)
  • 90+ days ago
  • Schofield, WI (24 miles from Athens, WI)
  • 90+ days ago

We are looking for a friendly Customer Service Representative (CSR) to join our team at Wausau Supply Co. (WSC)....

Demographic Data for Athens, WI

Moving to Athens, WI? Find some basic demographic data about Athens, WI below.


Local
National
5,025
89
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Athens, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Athens, WI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Athens, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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