Customer Service Jobs in Appleton, WI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Green Bay, WI (22 miles from Appleton, WI)
- 5 hours ago
- Green Bay, WI (22 miles from Appleton, WI)
- 5 hours ago
Benefitting You As A Customer Service Associate: Flexible Scheduling - You undoubtedly have commitments to your family, friends, school or sports teams....
Bilingual Customer Care Representative (Spanish / English)
- Green Bay, WI (22 miles from Appleton, WI)
- 13 hours ago
- Green Bay, WI (22 miles from Appleton, WI)
- 13 hours ago
Education High School Required Experience Less than 2 years Customer service, banking, retail, food service, insurance, telemarketing/sales Required In addition to core traditional benefits, we take...
Inside Sales and Lead Generation Customer Service Representative
- Green Bay, WI (22 miles from Appleton, WI)
- 13 hours ago
- Green Bay, WI (22 miles from Appleton, WI)
- 13 hours ago
Inside Sales and Lead Generation Customer Service Representative Cash Depot $17-$19/Hourly Plus Commission - We offer Health, Dental, Life Insurance, PTO, Paid Holidays, Health Reimbursement, Wellness...
Medicaid Member Experience Representative (Customer Service Representative) I
- Menasha, WI (6 miles from Appleton, WI)
- 14 hours ago
- Menasha, WI (6 miles from Appleton, WI)
- 14 hours ago
Medicaid Member Experience Representative (Customer Service Representative) I Network Health United States, Wisconsin, Menasha 1570 Midway Place (Show on map) Jun 14, 2025 Description Network Health's...
- Freedom, WI (8 miles from Appleton, WI)
- 15 hours ago
- Freedom, WI (8 miles from Appleton, WI)
- 15 hours ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
Customer Service Representative Green Bay Airport
- Green Bay, WI (22 miles from Appleton, WI)
- 2 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 2 days ago
Overview The Customer Experience Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental...
Customer Service Representative (Must have Property & Casualty License)
- Green Bay, WI (22 miles from Appleton, WI)
- 2 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 2 days ago
We have a Customer Service Representative position with a Green Bay insurance agency for a personable, dedicated and hard working individual....
Summary : The Customer Service Representative performs first level customer service through an inbound call center....
- Howard, WI (24 miles from Appleton, WI)
- 4 days ago
- Howard, WI (24 miles from Appleton, WI)
- 4 days ago
service role Must work both independently and be a team player Ability to sit for prolonged periods on the phone and concentrate visually on a PC Position requires judgment, tact and on-the-spot decision...
Are you an experienced customer service professional looking for new opportunities? Join our talent pool at AtWork Appleton!...
Are you an excellent customer service professional? Do you offer guidance, comfort, and support?...
Customer Service Representative
- Green Bay, WI (22 miles from Appleton, WI)
- 6 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 6 days ago
Summary: Our Customer Service team is looking for candidates with a customer service or project-based background and outstanding customer service skills....
Job Purpose : Provide superior customer service to existing and new customers for Fortune 500 companies across the world....
Pharmacy Customer Service Associate
- Chilton, WI (20 miles from Appleton, WI)
- 8 days ago
- Chilton, WI (20 miles from Appleton, WI)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
We're looking for a Customer Service Representative to join our Auto Center team....
Demographic Data for Appleton, WI
Moving to Appleton, WI? Find some basic demographic data about Appleton, WI below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Appleton, WI
Highest Education Level
Customer Services in Appleton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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