Customer Service Jobs in Appleton, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 34 Jobs

Customer Service Representative

  • Green Bay, WI (22 miles from Appleton, WI)
  • 1 day ago
  • Green Bay, WI (22 miles from Appleton, WI)
  • 1 day ago

We are looking to add Customer Service Representatives to our team at Golrusk Pet Center!...

Customer Service Representative

  • Appleton, WI
  • 1 day ago
  • Appleton, WI
  • 1 day ago

AtWork Appleton is seeking dedicated and motivated Customer Service Representatives to join our talent pool for upcoming opportunities with client companies across the Fox Valley area....

Customer Service Associate

  • Little Chute, WI (2 miles from Appleton, WI)
  • 1 day ago
  • Little Chute, WI (2 miles from Appleton, WI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Menasha, WI (6 miles from Appleton, WI)
  • 1 day ago
  • Menasha, WI (6 miles from Appleton, WI)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Appleton, WI
  • 1 day ago
  • Appleton, WI
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Kimberly, WI (1 mile from Appleton, WI)
  • 4 days ago
  • Kimberly, WI (1 mile from Appleton, WI)
  • 4 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Associate

  • Neenah, WI (9 miles from Appleton, WI)
  • 4 days ago
  • Neenah, WI (9 miles from Appleton, WI)
  • 4 days ago

Benefitting You As A Customer Service Associate: Flexible Scheduling - You undoubtedly have commitments to your family, friends, school or sports teams....

Customer Service Representative Details Cintas

  • Appleton, WI
  • 7 days ago
  • Appleton, WI
  • 7 days ago

Customer Service Representative Job Details | Cintas Job Description Cintas is seeking a Customer Service Representative toprovide customer service to both our internal partners and our external customers...

Customer Service Representative

  • Green Bay, WI (22 miles from Appleton, WI)
  • 7 days ago
  • Green Bay, WI (22 miles from Appleton, WI)
  • 7 days ago

We are seeking a Customer Service Representative to join our team....

Customer Care Representative (Full - Time)

  • Green Bay, WI (22 miles from Appleton, WI)
  • 8 days ago
  • Green Bay, WI (22 miles from Appleton, WI)
  • 8 days ago

Job Description Summary We're looking for friendly individuals who have a passion for providing best in class customer service!...

Retail Customer Service Associate

  • Appleton, WI
  • 8 days ago
  • Appleton, WI
  • 8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 N Westhill Blvd, Appleton,...

Customer Service Representative

  • Freedom, WI (8 miles from Appleton, WI)
  • 9 days ago
  • Freedom, WI (8 miles from Appleton, WI)
  • 9 days ago

Requisition Number: 206627 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service/Sales Associate (203075)

  • Green Bay, WI (22 miles from Appleton, WI)
  • 12 days ago
  • Green Bay, WI (22 miles from Appleton, WI)
  • 12 days ago

Job #: 203563 Title: Customer Service/Sales Associate (203075) Location: Green Bay Salary Range: $18/hour Description: Do you have customer service experience and enjoy building relationships?...

Customer Care Representative (2nd Shift)

  • Green Bay, WI (22 miles from Appleton, WI)
  • 13 days ago
  • Green Bay, WI (22 miles from Appleton, WI)
  • 13 days ago

We're looking for friendly individuals who have a passion for providing best in class customer service! If this sounds like you - join our fun and dynamic TOP performing Customer Care Team!...

Customer Service Representative

  • Kaukauna, WI (7 miles from Appleton, WI)
  • 13 days ago
  • Kaukauna, WI (7 miles from Appleton, WI)
  • 13 days ago

The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service....

Demographic Data for Appleton, WI

Moving to Appleton, WI? Find some basic demographic data about Appleton, WI below.


Local
National
125,054
3,633
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Appleton, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Appleton, WI offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Appleton, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »