Customer Service Jobs in Albany, WI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 45 Jobs

Customer Service Representative

  • Madison, WI (23 miles from Albany, WI)
  • 3 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 3 days ago

Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....

Customer Service Representative

  • Madison, WI (23 miles from Albany, WI)
  • 3 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 3 days ago

service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry Preferred Knowledge, Skills or Abilities: Strong...

Customer Service Representative (remote)

  • Madison, WI (23 miles from Albany, WI)
  • 4 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 4 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

CB Customer Service Representative

  • Madison, WI (23 miles from Albany, WI)
  • 6 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 6 days ago

Service Queue....

Customer Service Representative

  • Madison, WI (23 miles from Albany, WI)
  • 7 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Part Time Customer Service Associate

  • Madison, WI (23 miles from Albany, WI)
  • 9 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 9 days ago

customer service....

Client Service Representative II

  • Madison, WI (23 miles from Albany, WI)
  • 9 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 9 days ago

Recommends changes to ensure high quality customer service. Stays current with relevant guidelines and policies for medical devices (e.g., HIPAA, Medical Device Reporting, etc.)....

Customer Service Representative, Medicare Pharmacy

  • Madison, WI (23 miles from Albany, WI)
  • 10 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 10 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Customer Service Associate

  • Janesville, WI (20 miles from Albany, WI)
  • 11 days ago
  • Janesville, WI (20 miles from Albany, WI)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Change of Agent) Remote USA R0049353

  • Madison, WI (23 miles from Albany, WI)
  • 14 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 14 days ago

Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...

Customer Service Representative

  • Madison, WI (23 miles from Albany, WI)
  • 14 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 14 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative

  • Madison, WI (23 miles from Albany, WI)
  • 15 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 15 days ago

Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative!...

Remote Work

Associate Customer Service Representative

  • Madison, WI (23 miles from Albany, WI)
  • 15 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 15 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

LTE Natural Resources Customer Service Representative (Madison, Woodruff, Janesville)

  • Janesville, WI (20 miles from Albany, WI)
  • 16 days ago
  • Janesville, WI (20 miles from Albany, WI)
  • 16 days ago

The positions process applications, authenticate documents, determine eligibility, issue registration, titles and licenses, and provide support for the most complex customer service transactions through...

Customer Service Representative - Madison Airport

  • Madison, WI (23 miles from Albany, WI)
  • 17 days ago
  • Madison, WI (23 miles from Albany, WI)
  • 17 days ago

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs...

Demographic Data for Albany, WI

Moving to Albany, WI? Find some basic demographic data about Albany, WI below.


Local
National
2,615
40
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Albany, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Albany, WI offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Albany, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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