Customer Service Jobs in Mclean, VA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Licensed Associate Gold Customer Service Representative
- Liberty Mutual Insurance
- Washington, DC (7 miles from Mclean, VA)
- 16 days ago
- Liberty Mutual Insurance
- Washington, DC (7 miles from Mclean, VA)
- 16 days ago
We are currently hiring exclusively for our Gold Customer Service licensed class starting October 6, 2025....
Remote WorkSenior Customer Service Representative
- Washington, DC (7 miles from Mclean, VA)
- 90+ days ago
- Washington, DC (7 miles from Mclean, VA)
- 90+ days ago
You will be the voice of Genworth, responsible for delivering excellent customer service, operating in a culture centered around teamwork and collaboration....
Customer Service and Sales Associate
- Washington, DC (7 miles from Mclean, VA)
- 45+ days ago
- Washington, DC (7 miles from Mclean, VA)
- 45+ days ago
The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...
- Chantilly, VA (15 miles from Mclean, VA)
- 1 day ago
- Chantilly, VA (15 miles from Mclean, VA)
- 1 day ago
Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are...
- Hyattsville, MD (12 miles from Mclean, VA)
- 3 hours ago
- Hyattsville, MD (12 miles from Mclean, VA)
- 3 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Bilingual Customer Service Representative
- Columbia, MD (23 miles from Mclean, VA)
- 6 hours ago
- Columbia, MD (23 miles from Mclean, VA)
- 6 hours ago
The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....
- Alexandria, VA (9 miles from Mclean, VA)
- 7 hours ago
- Alexandria, VA (9 miles from Mclean, VA)
- 7 hours ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Customer Service Associate - Customer Service Center
- Glenn Dale, MD (18 miles from Mclean, VA)
- 1 day ago
- Glenn Dale, MD (18 miles from Mclean, VA)
- 1 day ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Service Representative
- Brinklow, MD (18 miles from Mclean, VA)
- 1 day ago
- Brinklow, MD (18 miles from Mclean, VA)
- 1 day ago
We are looking to add Customer Service Representative to our team at Rivermist Pet Lodge!...
Customer Service Associate - Full-time
- Laurel, MD (18 miles from Mclean, VA)
- 1 day ago
- Laurel, MD (18 miles from Mclean, VA)
- 1 day ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift - Full-time
- Columbia, MD (23 miles from Mclean, VA)
- 1 day ago
- Columbia, MD (23 miles from Mclean, VA)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Columbia, MD (23 miles from Mclean, VA)
- 1 day ago
- Columbia, MD (23 miles from Mclean, VA)
- 1 day ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate - Temporary
- Beltsville, MD (15 miles from Mclean, VA)
- 1 day ago
- Beltsville, MD (15 miles from Mclean, VA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate, Electronics
- Arlington, VA (4 miles from Mclean, VA)
- 1 day ago
- Arlington, VA (4 miles from Mclean, VA)
- 1 day ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service & Retail Front Desk Associate - Store#60 - 7911 Annapolis Rd
- Lanham, MD (16 miles from Mclean, VA)
- 1 day ago
- Lanham, MD (16 miles from Mclean, VA)
- 1 day ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Demographic Data for Mclean, VA
Moving to Mclean, VA? Find some basic demographic data about Mclean, VA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mclean, VA
Highest Education Level
Customer Services in Mclean, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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