Customer Service Jobs in Waterbury, VT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Pharmacy Customer Service Associate

  • South Burlington, VT (22 miles from Waterbury, VT)
  • 12 hours ago
  • South Burlington, VT (22 miles from Waterbury, VT)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Employee Assistance Program (Sunday-Wednesday 9:00pm-7:30am EST)

  • Montpelier, VT (10 miles from Waterbury, VT)
  • 13 hours ago
  • Montpelier, VT (10 miles from Waterbury, VT)
  • 13 hours ago

**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....

Loss Prevention Customer Service Associate II Tactical w/uniform

  • Williston, VT (17 miles from Waterbury, VT)
  • 1 day ago
  • Williston, VT (17 miles from Waterbury, VT)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Montpelier, VT (10 miles from Waterbury, VT)
  • 1 day ago
  • Montpelier, VT (10 miles from Waterbury, VT)
  • 1 day ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Sales & Customer Service Associate

  • Williston, VT (17 miles from Waterbury, VT)
  • 5 days ago
  • Williston, VT (17 miles from Waterbury, VT)
  • 5 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Wellness Program, booking clients for future...

Customer Service Representative

  • Montpelier, VT (10 miles from Waterbury, VT)
  • 5 days ago
  • Montpelier, VT (10 miles from Waterbury, VT)
  • 5 days ago

LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...

Customer Service Representative

  • Montpelier, VT (10 miles from Waterbury, VT)
  • 6 days ago
  • Montpelier, VT (10 miles from Waterbury, VT)
  • 6 days ago

Customer Service Representative **Sr....

Remote Work

Remote --- Customer Service Representative

  • Essex, VT (19 miles from Waterbury, VT)
  • 7 days ago
  • Essex, VT (19 miles from Waterbury, VT)
  • 7 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Bilingual Spanish Customer Service Representative - Remote

  • Montpelier, VT (10 miles from Waterbury, VT)
  • 9 days ago
  • Montpelier, VT (10 miles from Waterbury, VT)
  • 9 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative 4 day work week

  • Barre, VT (18 miles from Waterbury, VT)
  • 11 days ago
  • Barre, VT (18 miles from Waterbury, VT)
  • 11 days ago

The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....

Customer Service Representative

  • South Burlington, VT (22 miles from Waterbury, VT)
  • 11 days ago
  • South Burlington, VT (22 miles from Waterbury, VT)
  • 11 days ago

This position must be able to adapt well in the face of workplace stressors such as customers service complaints....

Customer Service Representative

  • Essex Junction, VT (18 miles from Waterbury, VT)
  • 18 days ago
  • Essex Junction, VT (18 miles from Waterbury, VT)
  • 18 days ago

Essential Duties and Responsibilities: Timely respond to customer inquiries, notify customers of order fulfillment issues & provide status updates & Estimated Ship Dates (ESDs) for orders in process...

Senior Customer Service Representative

  • Montpelier, VT (10 miles from Waterbury, VT)
  • 26 days ago
  • Montpelier, VT (10 miles from Waterbury, VT)
  • 26 days ago

Customer Service Representatives in our permanent work from home role $19.50/hr wage....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Montpelier, VT (10 miles from Waterbury, VT)
  • 30+ days ago
  • Montpelier, VT (10 miles from Waterbury, VT)
  • 30+ days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative Fueler/Washer

  • Essex Junction, VT (18 miles from Waterbury, VT)
  • 30+ days ago
  • Essex Junction, VT (18 miles from Waterbury, VT)
  • 30+ days ago

As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....

Demographic Data for Waterbury, VT

Moving to Waterbury, VT? Find some basic demographic data about Waterbury, VT below.


Local
National
5,190
192
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Waterbury, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Waterbury, VT offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Waterbury, VT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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