Customer Service Jobs in Waterbury Center, VT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Customer Service Representative - UniFirst ($1,000 Sign On)

  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 2 days ago
  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 2 days ago

Provide excellent customer service to both customers and UniFirst personnel....

Customer Service Representative 1

  • Essex Junction, VT (18 miles from Waterbury Center, VT)
  • 1 hour ago
  • Essex Junction, VT (18 miles from Waterbury Center, VT)
  • 1 hour ago

This position must be able to adapt well in the face of workplace stressors such as customers service complaints....

Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)

  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 1 day ago
  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 1 day ago

We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....

Remote Work

Customer Service Representative-Remote (Healthcare Claims)

  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 2 days ago
  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 2 days ago

Customer Service Representative-Remote (Healthcare Claims) Job Description **JOB DESCRIPTION** The Customer Service Representative-Remote (Healthcare Claims) works from home and interfaces with customers...

Remote Work

Customer Service Associate

  • Winooski, VT (24 miles from Waterbury Center, VT)
  • 3 days ago
  • Winooski, VT (24 miles from Waterbury Center, VT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Part Time $19/hr morning and/or afternoon and weekend availability)

  • Williston, VT (18 miles from Waterbury Center, VT)
  • 4 days ago
  • Williston, VT (18 miles from Waterbury Center, VT)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (Healthcare) - Remote

  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 4 days ago
  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 4 days ago

Other qualifications for our Customer Service Representative (Remote) role include: + Passion for helping others and strong customer service orientation + Minimum 6 months customer service experience...

Remote Work

Pharmacy Customer Service Associate

  • Essex Junction, VT (18 miles from Waterbury Center, VT)
  • 8 days ago
  • Essex Junction, VT (18 miles from Waterbury Center, VT)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 12 days ago
  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 12 days ago

Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...

Customer Care Representative

  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 13 days ago
  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 13 days ago

Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....

Retail customer service team member

  • South Burlington, VT (24 miles from Waterbury Center, VT)
  • 16 days ago
  • South Burlington, VT (24 miles from Waterbury Center, VT)
  • 16 days ago

Store - BURLINGTON, VT Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Client Service Representative

  • Colchester, VT (24 miles from Waterbury Center, VT)
  • 18 days ago
  • Colchester, VT (24 miles from Waterbury Center, VT)
  • 18 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Top customer service when greeting visitors, answering telephones, and guiding clients and their pets to exam rooms....

Customer Service Representative - Bilingual - Mandarin

  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 19 days ago
  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 19 days ago

Customer Service Representative at National Life Group - Mandarin Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....

Customer Service Representative - Bilingual - Spanish

  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 19 days ago
  • Montpelier, VT (11 miles from Waterbury Center, VT)
  • 19 days ago

Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....

PT Customer Service Associate

  • South Burlington, VT (24 miles from Waterbury Center, VT)
  • 20 days ago
  • South Burlington, VT (24 miles from Waterbury Center, VT)
  • 20 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Demographic Data for Waterbury Center, VT

Moving to Waterbury Center, VT? Find some basic demographic data about Waterbury Center, VT below.


Local
National
2,233
62
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Waterbury Center, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Waterbury Center, VT offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Waterbury Center, VT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »