Customer Service Jobs in Springville, UT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Customer Service Representative (UT) - Start Date 9/15/25

  • Orem, UT (13 miles from Springville, UT)
  • 1 day ago
  • Orem, UT (13 miles from Springville, UT)
  • 1 day ago

YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....

Customer Service Representative- Spanish Bilingual

  • Lehi, UT (23 miles from Springville, UT)
  • 2 days ago
  • Lehi, UT (23 miles from Springville, UT)
  • 2 days ago

We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...

Customer Service Representative - Patient Registration

  • Heber City, UT (15 miles from Springville, UT)
  • 3 days ago
  • Heber City, UT (15 miles from Springville, UT)
  • 3 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

English-Speaking Customer Service Representative

  • Pleasant Grove, UT (16 miles from Springville, UT)
  • 5 days ago
  • Pleasant Grove, UT (16 miles from Springville, UT)
  • 5 days ago

Job Responsibilities: Handle inbound customer contacts including but not limited to phone, chat, and email, with the highest level of customer service....

Customer Service Associate - Temporary

  • Orem, UT (13 miles from Springville, UT)
  • 5 days ago
  • Orem, UT (13 miles from Springville, UT)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Saratoga Springs, UT (23 miles from Springville, UT)
  • 9 days ago
  • Saratoga Springs, UT (23 miles from Springville, UT)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Lehi, UT (23 miles from Springville, UT)
  • 9 days ago
  • Lehi, UT (23 miles from Springville, UT)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Bilingual - (Utah) - Start Date 8/18/25

  • Orem, UT (13 miles from Springville, UT)
  • 11 days ago
  • Orem, UT (13 miles from Springville, UT)
  • 11 days ago

YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....

Customer Service Representative

  • Pleasant Grove, UT (16 miles from Springville, UT)
  • 11 days ago
  • Pleasant Grove, UT (16 miles from Springville, UT)
  • 11 days ago

We are seeking a dynamic Customer Service Representative to play a vital role in supporting our customers, managing order fulfillment, overseeing daily purchasing needs, and coordinating product samples...

Retail Customer Service Supervisor

  • Saratoga Springs, UT (23 miles from Springville, UT)
  • 18 days ago
  • Saratoga Springs, UT (23 miles from Springville, UT)
  • 18 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Spanish Fork, UT (14 miles from Springville, UT)
  • 21 days ago
  • Spanish Fork, UT (14 miles from Springville, UT)
  • 21 days ago

Customer Service Representative Spanish Fork, UT, US Today Requisition ID: 5103 #LI-DNI...

Inside Sales Representative, Outbound Customer Service Representative

  • Orem, UT (13 miles from Springville, UT)
  • 24 days ago
  • Orem, UT (13 miles from Springville, UT)
  • 24 days ago

service is helpful, but not required Must have a high school diploma or equivalent Ready to grow with a company that's on the move?...

Customer Service Representative (Loan Consultant I)

  • Orem, UT (13 miles from Springville, UT)
  • 30+ days ago
  • Orem, UT (13 miles from Springville, UT)
  • 30+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative Job

  • Heber City, UT (15 miles from Springville, UT)
  • 30+ days ago
  • Heber City, UT (15 miles from Springville, UT)
  • 30+ days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Salesperson/Customer service representative

  • Spanish Fork, UT (14 miles from Springville, UT)
  • 30+ days ago
  • Spanish Fork, UT (14 miles from Springville, UT)
  • 30+ days ago

This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills....

Demographic Data for Springville, UT

Moving to Springville, UT? Find some basic demographic data about Springville, UT below.


Local
National
35,647
835
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Springville, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Springville, UT offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Springville, UT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »