Customer Service Jobs in Salt Lake, UT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (remote)
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 5 hours ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 5 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkRetail Customer Service Associate
- Sandy, UT (12 miles from Salt Lake, UT)
- 6 hours ago
- Sandy, UT (12 miles from Salt Lake, UT)
- 6 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Murray, UT (7 miles from Salt Lake, UT)
- 1 day ago
- Murray, UT (7 miles from Salt Lake, UT)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 2 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 2 days ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
Customer Service Representative (7486)
- Bluffdale, UT (20 miles from Salt Lake, UT)
- 2 days ago
- Bluffdale, UT (20 miles from Salt Lake, UT)
- 2 days ago
Company Description About Us Welcome to Islands to Salt Lake LLC doing business as Domino's! Owned and operating in Salt Lake UT. Aloha! Our franchise has grown from the islands of Hawai'i to Salt...
- Midvale, UT (10 miles from Salt Lake, UT)
- 2 days ago
- Midvale, UT (10 miles from Salt Lake, UT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Patient Registration)
- American Fork, UT (24 miles from Salt Lake, UT)
- 4 days ago
- American Fork, UT (24 miles from Salt Lake, UT)
- 4 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - Patient Registration
- Sandy, UT (12 miles from Salt Lake, UT)
- 4 days ago
- Sandy, UT (12 miles from Salt Lake, UT)
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Bilingual Spanish Customer Service Representative - Remote
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 6 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 6 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative 1
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 6 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 6 days ago
Randstad is looking for Customer Service Representative 1 at Salt Lake City, UT. This role involves Processing Mastercard/Visa payments for clients in a non-client-facing capacity....
Byram Healthcare Customer Service Representative
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 7 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 7 days ago
The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing...
Customer Service Representative-Sandy
- Sandy, UT (12 miles from Salt Lake, UT)
- 8 days ago
- Sandy, UT (12 miles from Salt Lake, UT)
- 8 days ago
Customer Service Representative Position open until filled....
Retail Customer Service Supervisor
- American Fork, UT (24 miles from Salt Lake, UT)
- 8 days ago
- American Fork, UT (24 miles from Salt Lake, UT)
- 8 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Retail Customer Service Cashier
- Salt Lake City, UT (4 miles from Salt Lake, UT)
- 8 days ago
- Salt Lake City, UT (4 miles from Salt Lake, UT)
- 8 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Insurance Customer Service Representative
- Lehi, UT (24 miles from Salt Lake, UT)
- 12 days ago
- Lehi, UT (24 miles from Salt Lake, UT)
- 12 days ago
Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....
Demographic Data for Salt Lake, UT
Moving to Salt Lake, UT? Find some basic demographic data about Salt Lake, UT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Salt Lake, UT
Highest Education Level
Customer Services in Salt Lake, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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