Customer Service Jobs in Provo, UT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Qualifications: Strong communication and interpersonal skills Customer-focused and solution-oriented attitude Ability to multitask and work in a fast-paced environment Prior experience in customer service...
Customer Service Representative
- Draper, UT (20 miles from Provo, UT)
- 3 days ago
- Draper, UT (20 miles from Provo, UT)
- 3 days ago
service experience or fraud experience ; phone chat experience preferred Strong understanding of the customer service experience Strong written and verbal communication skills Positive attitude and...
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Orem, UT (6 miles from Provo, UT)
- 3 days ago
- Orem, UT (6 miles from Provo, UT)
- 3 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Customer Service Representative/Inside Sales Representative
- American Fork, UT (13 miles from Provo, UT)
- 3 days ago
- American Fork, UT (13 miles from Provo, UT)
- 3 days ago
Provide excellent customer service via walk-ins, phone calls and e-mails; includes product/order information, sales, warranties and returns....
Savers / Value Village Careers - Customer Service Associate
- Draper, UT (20 miles from Provo, UT)
- 3 days ago
- Draper, UT (20 miles from Provo, UT)
- 3 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative
- Draper, UT (20 miles from Provo, UT)
- 4 days ago
- Draper, UT (20 miles from Provo, UT)
- 4 days ago
Innova Solutions is immediately hiring for a Customer Service Representative Position type: Full Time/Contract Location: Draper, UT Duration: 6+ Months Possible Temp to Perm Onsite role As a Customer...
Customer Service Representative, Medicare Pharmacy
- Orem, UT (6 miles from Provo, UT)
- 4 days ago
- Orem, UT (6 miles from Provo, UT)
- 4 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
- Herriman, UT (21 miles from Provo, UT)
- 4 days ago
- Herriman, UT (21 miles from Provo, UT)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Patient Registration
- Orem, UT (6 miles from Provo, UT)
- 4 days ago
- Orem, UT (6 miles from Provo, UT)
- 4 days ago
As our **Customer Service Representative**, youll work to help our patients check into the hospital....
- Draper, UT (20 miles from Provo, UT)
- 4 days ago
- Draper, UT (20 miles from Provo, UT)
- 4 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Payson, UT (13 miles from Provo, UT)
- 4 days ago
- Payson, UT (13 miles from Provo, UT)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Senior Customer Service Representative
- Draper, UT (20 miles from Provo, UT)
- 5 days ago
- Draper, UT (20 miles from Provo, UT)
- 5 days ago
Senior Customer Service Representative - National Remote Requisition Number: 1043673 Job Category: Customer Services Primary Location: Draper, UT, US (Remote considered) Careers at Solutran, part of...
Remote WorkFrench-Speaking Customer Service Representative
- Pleasant Grove, UT (12 miles from Provo, UT)
- 7 days ago
- Pleasant Grove, UT (12 miles from Provo, UT)
- 7 days ago
Job Description: Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types. ** This will be for the Pleasant Grove,...
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Provo, UT
Highest Education Level
Customer Services in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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