Customer Service Jobs in Orem, UT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative
- Multi-Color Corporation
- Provo, UT (6 miles from Orem, UT)
- 13 days ago
- Multi-Color Corporation
- Provo, UT (6 miles from Orem, UT)
- 13 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Retail Customer Service Associate
- Sandy, UT (20 miles from Orem, UT)
- 23 hours ago
- Sandy, UT (20 miles from Orem, UT)
- 23 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Patient Registration
- Spanish Fork, UT (18 miles from Orem, UT)
- 2 days ago
- Spanish Fork, UT (18 miles from Orem, UT)
- 2 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative (7486)
- Bluffdale, UT (17 miles from Orem, UT)
- 3 days ago
- Bluffdale, UT (17 miles from Orem, UT)
- 3 days ago
Company Description About Us Welcome to Islands to Salt Lake LLC doing business as Domino's! Owned and operating in Salt Lake UT. Aloha! Our franchise has grown from the islands of Hawai'i to Salt...
- Midvale, UT (22 miles from Orem, UT)
- 3 days ago
- Midvale, UT (22 miles from Orem, UT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Patient Registration
- Sandy, UT (20 miles from Orem, UT)
- 5 days ago
- Sandy, UT (20 miles from Orem, UT)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
We prioritize exceptional customer service, offering top-tier CX solutions through inbound calls....
Customer Service Representative
- Draper, UT (14 miles from Orem, UT)
- 7 days ago
- Draper, UT (14 miles from Orem, UT)
- 7 days ago
Customer Service Representative 11548 Lone Peak Pkwy, Draper, UT 84020, USA Req #1560 Wednesday, April 23, 2025 About Asbury Larry H Miller Automotive Group - Utah is part of Asbury Automotive Group...
Customer Service Representative-Sandy
- Sandy, UT (20 miles from Orem, UT)
- 8 days ago
- Sandy, UT (20 miles from Orem, UT)
- 8 days ago
Customer Service Representative Position open until filled....
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Retail Customer Service Supervisor
- American Fork, UT (8 miles from Orem, UT)
- 9 days ago
- American Fork, UT (8 miles from Orem, UT)
- 9 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Insurance Customer Service Representative
- Lehi, UT (10 miles from Orem, UT)
- 13 days ago
- Lehi, UT (10 miles from Orem, UT)
- 13 days ago
Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....
Home Improvement Customer Service Representative (Flex opportunity)
- Provo, UT (6 miles from Orem, UT)
- 13 days ago
- Provo, UT (6 miles from Orem, UT)
- 13 days ago
service skills + Excellent verbal and written communication skills + Strong attention to detail Additional Job Description Strongly preferred: One (1) year experience in customer service + This position...
Senior Customer Service Representative - National Remote
- Draper, UT (14 miles from Orem, UT)
- 14 days ago
- Draper, UT (14 miles from Orem, UT)
- 14 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkDemographic Data for Orem, UT
Moving to Orem, UT? Find some basic demographic data about Orem, UT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Orem, UT
Highest Education Level
Customer Services in Orem, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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