Customer Service Jobs in Orem, UT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Dental & Vision Benefits) In-office Sandy, UT or remote in Utah
- Sandy, UT (20 miles from Orem, UT)
- 7 days ago
- Sandy, UT (20 miles from Orem, UT)
- 7 days ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
Customer Service Representative 1 & 3
- Payson, UT (19 miles from Orem, UT)
- 1 day ago
- Payson, UT (19 miles from Orem, UT)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: Address: 122 E Hwy 260 City: Payson Posting Details: Salary: $16.0424 - $18.0807 Grade: 13 Job Summary: Customer Service Rep 1 This is a customer...
Customer Service Associate - Dinner/Close Shift
- Sandy, UT (20 miles from Orem, UT)
- 3 days ago
- Sandy, UT (20 miles from Orem, UT)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Bluffdale, UT (17 miles from Orem, UT)
- 4 days ago
- Bluffdale, UT (17 miles from Orem, UT)
- 4 days ago
Customer Service Representative (CSR) Starting Pay Range: $11-$13/Hour Full Time/Part Time: Part Time Schedule: Nights and Weekends Benefits: We offer our Part-Time Team Members free bowling, free arcade...
- Sandy, UT (20 miles from Orem, UT)
- 4 days ago
- Sandy, UT (20 miles from Orem, UT)
- 4 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Draper, UT (14 miles from Orem, UT)
- 9 days ago
- Draper, UT (14 miles from Orem, UT)
- 9 days ago
service experience or fraud experience ; phone chat experience preferred Strong understanding of the customer service experience Strong written and verbal communication skills Positive attitude and...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Customer Service Representative/Inside Sales Representative
- American Fork, UT (8 miles from Orem, UT)
- 9 days ago
- American Fork, UT (8 miles from Orem, UT)
- 9 days ago
Provide excellent customer service via walk-ins, phone calls and e-mails; includes product/order information, sales, warranties and returns....
Savers / Value Village Careers - Customer Service Associate
- Draper, UT (14 miles from Orem, UT)
- 9 days ago
- Draper, UT (14 miles from Orem, UT)
- 9 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative
- Draper, UT (14 miles from Orem, UT)
- 10 days ago
- Draper, UT (14 miles from Orem, UT)
- 10 days ago
Innova Solutions is immediately hiring for a Customer Service Representative Position type: Full Time/Contract Location: Draper, UT Duration: 6+ Months Possible Temp to Perm Onsite role As a Customer...
- Herriman, UT (17 miles from Orem, UT)
- 10 days ago
- Herriman, UT (17 miles from Orem, UT)
- 10 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Provo, UT (6 miles from Orem, UT)
- 10 days ago
- Provo, UT (6 miles from Orem, UT)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
As our Customer Service Representative, you'll work to help our patients check into the hospital....
- Midvale, UT (22 miles from Orem, UT)
- 10 days ago
- Midvale, UT (22 miles from Orem, UT)
- 10 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Demographic Data for Orem, UT
Moving to Orem, UT? Find some basic demographic data about Orem, UT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Orem, UT
Highest Education Level
Customer Services in Orem, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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