Customer Service Jobs in Orem, UT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Dental & Vision Benefits) In-office Sandy, UT or remote in Utah
- Sandy, UT (20 miles from Orem, UT)
- 4 days ago
- Sandy, UT (20 miles from Orem, UT)
- 4 days ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
Customer Service Representative 1
- Lehi, UT (10 miles from Orem, UT)
- moments ago
- Lehi, UT (10 miles from Orem, UT)
- moments ago
CUSTOMER SERVICE REPRESENTATIVE 1 CLOSING DATE: August 5, 2025 PAY RATE: $16.84 - $23.58/hour....
Savers / Value Village Careers - Customer Service Associate
- Draper, UT (14 miles from Orem, UT)
- moments ago
- Draper, UT (14 miles from Orem, UT)
- moments ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Pharmacy Customer Service Associate
- Holladay, UT (24 miles from Orem, UT)
- 21 hours ago
- Holladay, UT (24 miles from Orem, UT)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Holladay, UT (24 miles from Orem, UT)
- 21 hours ago
- Holladay, UT (24 miles from Orem, UT)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Home Improvement Customer Service Representative (Flex opportunity)
- Provo, UT (6 miles from Orem, UT)
- 2 days ago
- Provo, UT (6 miles from Orem, UT)
- 2 days ago
service skills + Excellent verbal and written communication skills + Strong attention to detail Additional Job Description Strongly preferred: One (1) year experience in customer service + This position...
Customer Service Representative, Bilingual - (Utah) - Start Date 8/18/25
- Orem, UT
- 2 days ago
- Orem, UT
- 2 days ago
YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....
- Draper, UT (14 miles from Orem, UT)
- 2 days ago
- Draper, UT (14 miles from Orem, UT)
- 2 days ago
As a Customer Service Associate or Sales Delivery Specialist, you'll play a critical role in the experience we provide to our customers....
Customer Service Representative
- Provo, UT (6 miles from Orem, UT)
- 2 days ago
- Provo, UT (6 miles from Orem, UT)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Pleasant Grove, UT (5 miles from Orem, UT)
- 2 days ago
- Pleasant Grove, UT (5 miles from Orem, UT)
- 2 days ago
We are seeking a dynamic Customer Service Representative to play a vital role in supporting our customers, managing order fulfillment, overseeing daily purchasing needs, and coordinating product samples...
- Midvale, UT (22 miles from Orem, UT)
- 4 days ago
- Midvale, UT (22 miles from Orem, UT)
- 4 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative - Patient Registration
- American Fork, UT (8 miles from Orem, UT)
- 4 days ago
- American Fork, UT (8 miles from Orem, UT)
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative, Bilingual - (Utah) - Start Date 8/18/25
- Draper, UT (14 miles from Orem, UT)
- 4 days ago
- Draper, UT (14 miles from Orem, UT)
- 4 days ago
YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....
Customer Service Associate - Temporary
- Lehi, UT (10 miles from Orem, UT)
- 6 days ago
- Lehi, UT (10 miles from Orem, UT)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Sandy, UT (20 miles from Orem, UT)
- 6 days ago
- Sandy, UT (20 miles from Orem, UT)
- 6 days ago
Customer Service Representative 1 The CSR S1 role within the Customer Service organization is a dynamic role that provides consistent customer experience and complex problem solving opportunities....
Demographic Data for Orem, UT
Moving to Orem, UT? Find some basic demographic data about Orem, UT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Orem, UT
Highest Education Level
Customer Services in Orem, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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