Customer Service Jobs in York, SC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Community Outreach & Customer Service Associate

  • Gastonia, NC (17 miles from York, SC)
  • 3 days ago
  • Gastonia, NC (17 miles from York, SC)
  • 3 days ago

Our Outreach and Customer Service team is at the helm of representation for our client's....

Customer Success Representative

  • Fort Mill, SC (13 miles from York, SC)
  • 3 days ago
  • Fort Mill, SC (13 miles from York, SC)
  • 3 days ago

The Customer Success Representative delivers exceptional service by efficiently responding to customer inquiries via phone, email, and live chat....

Customer Service Representative

  • Kings Mountain, NC (20 miles from York, SC)
  • 3 days ago
  • Kings Mountain, NC (20 miles from York, SC)
  • 3 days ago

Store 2723970: 305 Cleveland Ave, Kings Mountain, North Carolina 28086 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Lake Wylie, SC (6 miles from York, SC)
  • 4 days ago
  • Lake Wylie, SC (6 miles from York, SC)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Accounts Advisor

  • Gastonia, NC (17 miles from York, SC)
  • 7 days ago
  • Gastonia, NC (17 miles from York, SC)
  • 7 days ago

service....

Customer Service Representative, PTNA, Rock Hill, SC [EG]

  • Rock Hill, SC (12 miles from York, SC)
  • 10 days ago
  • Rock Hill, SC (12 miles from York, SC)
  • 10 days ago

Four (4) years of customer service experience preferably in a similar work environment....

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Belmont, NC (18 miles from York, SC)
  • 12 days ago
  • Belmont, NC (18 miles from York, SC)
  • 12 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Pharmacy Customer Service Associate

  • Fort Mill, SC (13 miles from York, SC)
  • 12 days ago
  • Fort Mill, SC (13 miles from York, SC)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Charlotte, NC (24 miles from York, SC)
  • 14 days ago
  • Charlotte, NC (24 miles from York, SC)
  • 14 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Sales & Customer Service Associate

  • Gastonia, NC (17 miles from York, SC)
  • 19 days ago
  • Gastonia, NC (17 miles from York, SC)
  • 19 days ago

Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience....

Customer Service Associate Job

  • Pineville, NC (18 miles from York, SC)
  • 20 days ago
  • Pineville, NC (18 miles from York, SC)
  • 20 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Gastonia, NC (17 miles from York, SC)
  • 21 days ago
  • Gastonia, NC (17 miles from York, SC)
  • 21 days ago

Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....

Retail Customer Service Associate

  • Tega Cay, SC (13 miles from York, SC)
  • 25 days ago
  • Tega Cay, SC (13 miles from York, SC)
  • 25 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Gastonia, NC (17 miles from York, SC)
  • 30+ days ago
  • Gastonia, NC (17 miles from York, SC)
  • 30+ days ago

Are you a people person with exceptional organizational skills and a passion for providing top-notch customer service?...

Customer Service Representative

  • Pineville, NC (18 miles from York, SC)
  • 30+ days ago
  • Pineville, NC (18 miles from York, SC)
  • 30+ days ago

Examples of General Tasks Related to Customer Service Responsibilities include, but are not limited to: Customer Service Order entry and order management....

Demographic Data for York, SC

Moving to York, SC? Find some basic demographic data about York, SC below.


Local
National
32,602
510
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in York, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in York, SC offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in York, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »