Customer Service Jobs in Rock Hill, SC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Matthews, NC (22 miles from Rock Hill, SC)
- 21 hours ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 21 hours ago
service and/or administrative assistant experience Carolina Veterinary Specialists is a network of six 24-hour specialty and emergency hospitals in the Carolinas and has been providing premier veterinary...
Customer Service Representative - Veterinary Radiation Therapy & Medical Oncology
- Matthews, NC (22 miles from Rock Hill, SC)
- 21 hours ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 21 hours ago
We are currently seeking a dedicated and compassionate Customer Service Representative (CSR) to support our Radiation Therapy and Medical Oncology departments....
Customer Service Representative - Bilingual preferred
- Fort Mill, SC (10 miles from Rock Hill, SC)
- 1 day ago
- Fort Mill, SC (10 miles from Rock Hill, SC)
- 1 day ago
Job Description Summary Customer Service Representative Sunbelts Customer Service Representative is equipped for success so we can make it happen for our customers....
Pharmacy Customer Service Associate
- Pineville, NC (15 miles from Rock Hill, SC)
- 1 day ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Matthews, NC (22 miles from Rock Hill, SC)
- 2 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Lancaster, SC (20 miles from Rock Hill, SC)
- 4 days ago
- Lancaster, SC (20 miles from Rock Hill, SC)
- 4 days ago
L, Lancaster, South Carolina 29720 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Clover, SC (16 miles from Rock Hill, SC)
- 9 days ago
- Clover, SC (16 miles from Rock Hill, SC)
- 9 days ago
Customer Support Meets Career Growth - Join Jameson LLC as a Customer Service Pro! Your next professional adventure starts here with a growing industry leader in Clover, SC....
- Pineville, NC (15 miles from Rock Hill, SC)
- 10 days ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Pineville, NC (15 miles from Rock Hill, SC)
- 17 days ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 17 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Customer Service Associate (Part- Time)
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 19 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 19 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Store 2706969: 2764 Cherry Road, Rock Hill, South Carolina 29730 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Matthews, NC (22 miles from Rock Hill, SC)
- 24 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 24 days ago
Join Our Team as a Customer Service Representative!...
Retail Customer Service Associate
- Matthews, NC (22 miles from Rock Hill, SC)
- 26 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...
Retail Customer Service Manager PT
- Matthews, NC (22 miles from Rock Hill, SC)
- 30+ days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 30+ days ago
Deliver friendly customer service....
Customer Service Representative, Full or Part Time
- Rock Hill, SC
- 30+ days ago
- Rock Hill, SC
- 30+ days ago
Store 2723932: 2541cherry Rd, Rock Hill, South Carolina 29732 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Rock Hill, SC
Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rock Hill, SC
Highest Education Level
Customer Services in Rock Hill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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