Customer Service Jobs in Rock Hill, SC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Medical Equipment Customer Service Representative

  • Lancaster, SC (20 miles from Rock Hill, SC)
  • 1 day ago
  • Lancaster, SC (20 miles from Rock Hill, SC)
  • 1 day ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 1 day ago
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 1 day ago

Service Center Fort Mill JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative, PTNA, Rock Hill, SC [EG]

  • Rock Hill, SC
  • 6 days ago
  • Rock Hill, SC
  • 6 days ago

Four (4) years of customer service experience preferably in a similar work environment....

Pharmacy Customer Service Associate

  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 7 days ago
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Belmont, NC (23 miles from Rock Hill, SC)
  • 12 days ago
  • Belmont, NC (23 miles from Rock Hill, SC)
  • 12 days ago

Store 2723957: 6441 Wilkinson Blvd, Belmont, North Carolina 28012 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate Job

  • Matthews, NC (22 miles from Rock Hill, SC)
  • 13 days ago
  • Matthews, NC (22 miles from Rock Hill, SC)
  • 13 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate

  • Rock Hill, SC
  • 16 days ago
  • Rock Hill, SC
  • 16 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Retail Customer Service Manager PT

  • Matthews, NC (22 miles from Rock Hill, SC)
  • 18 days ago
  • Matthews, NC (22 miles from Rock Hill, SC)
  • 18 days ago

Deliver friendly customer service....

Retail Customer Service Associate

  • Tega Cay, SC (11 miles from Rock Hill, SC)
  • 20 days ago
  • Tega Cay, SC (11 miles from Rock Hill, SC)
  • 20 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Sales & Customer Service Associate

  • Rock Hill, SC
  • 24 days ago
  • Rock Hill, SC
  • 24 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Pineville, NC (15 miles from Rock Hill, SC)
  • 29 days ago
  • Pineville, NC (15 miles from Rock Hill, SC)
  • 29 days ago

Examples of General Tasks Related to Customer Service Responsibilities include, but are not limited to: Customer Service Order entry and order management....

Customer Service Representative

  • Pineville, NC (15 miles from Rock Hill, SC)
  • 30+ days ago
  • Pineville, NC (15 miles from Rock Hill, SC)
  • 30+ days ago

We are looking for a Customer Service Representative to join our team and play a key role in assisting customers and providing accurate quotes....

Retail Customer Service Cashier

  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 30+ days ago
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 30+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Client Relations Associate - Healthcare Customer Service (Phones)

  • Rock Hill, SC
  • 45+ days ago
  • Rock Hill, SC
  • 45+ days ago

At Prism Medical Products, we're not just offering jobs-we're building careers. As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the...

Customer Service Representative

  • Rock Hill, SC
  • 90+ days ago
  • Rock Hill, SC
  • 90+ days ago

Customer service experience in retail salesenvironment required, banking experience preferred. Effective oral and written communication skills. Excellent customer service and interpersonal skills....

Demographic Data for Rock Hill, SC

Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.


Local
National
118,452
2,702
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Rock Hill, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rock Hill, SC offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rock Hill, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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