Customer Service Jobs in Johnston, SC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Lead Customer Service Representative, Full or Part Time

  • North Augusta, SC (20 miles from Johnston, SC)
  • 1 day ago
  • North Augusta, SC (20 miles from Johnston, SC)
  • 1 day ago

Store 2703172: 1014 Edgefield Rd, North Augusta, South Carolina 29860 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Retail Customer Service Associate

  • Aiken, SC (15 miles from Johnston, SC)
  • 2 days ago
  • Aiken, SC (15 miles from Johnston, SC)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 220 Jefferson Davis Hwy, Aiken,...

Customer Service Representative (Loan Consultant II)

  • North Augusta, SC (20 miles from Johnston, SC)
  • 4 days ago
  • North Augusta, SC (20 miles from Johnston, SC)
  • 4 days ago

Customer Service Representative (Loan Consultant II) 3.0 3.0 out of 5 stars North Augusta, SC At Lendmark Financial Services, we believe the success of our company is specifically attributable to the...

Customer Service Representative

  • Graniteville, SC (15 miles from Johnston, SC)
  • 5 days ago
  • Graniteville, SC (15 miles from Johnston, SC)
  • 5 days ago

Store 2703117: 651 Bettis Academy Rd, Graniteville, South Carolina 29829 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative (Loan Consultant II)

  • North Augusta, SC (20 miles from Johnston, SC)
  • 6 days ago
  • North Augusta, SC (20 miles from Johnston, SC)
  • 6 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

QSR Customer Service Representative

  • Graniteville, SC (15 miles from Johnston, SC)
  • 12 days ago
  • Graniteville, SC (15 miles from Johnston, SC)
  • 12 days ago

Store 2703117Q: 651 Bettis Academy Rd, Graniteville, South Carolina 29829 Availability - Shift/Days Flexible Availability The position includes, but is not limited to, the following essential job...

Customer Service Representative

  • Aiken, SC (15 miles from Johnston, SC)
  • 21 days ago
  • Aiken, SC (15 miles from Johnston, SC)
  • 21 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Retail Customer Service Supervisor

  • North Augusta, SC (20 miles from Johnston, SC)
  • 25 days ago
  • North Augusta, SC (20 miles from Johnston, SC)
  • 25 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Langley, SC (19 miles from Johnston, SC)
  • 30+ days ago
  • Langley, SC (19 miles from Johnston, SC)
  • 30+ days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Lead Customer Service Representative

  • Aiken, SC (15 miles from Johnston, SC)
  • 45+ days ago
  • Aiken, SC (15 miles from Johnston, SC)
  • 45+ days ago

Store 2723250: 702 Silver Bluff Rd, Aiken, South Carolina 29803 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative (Loan Consultant I)

  • North Augusta, SC (20 miles from Johnston, SC)
  • 45+ days ago
  • North Augusta, SC (20 miles from Johnston, SC)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative (Loan Consultant I)

  • North Augusta, SC (20 miles from Johnston, SC)
  • 45+ days ago
  • North Augusta, SC (20 miles from Johnston, SC)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative, Full or Part Time

  • Aiken, SC (15 miles from Johnston, SC)
  • 90+ days ago
  • Aiken, SC (15 miles from Johnston, SC)
  • 90+ days ago

Store 2705377: 2645 Columbia Hwy N, Aiken, South Carolina 29805 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Johnston, SC

Moving to Johnston, SC? Find some basic demographic data about Johnston, SC below.


Local
National
4,672
74
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Johnston, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Johnston, SC offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Johnston, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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