Customer Service Jobs in Hopkins, SC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 74 Jobs

Work From Home Bilingual Customer Service Representative

  • North, SC (22 miles from Hopkins, SC)
  • 12 hours ago
  • North, SC (22 miles from Hopkins, SC)
  • 12 hours ago

**What Youll Be Doing:** + Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift + Engage with a diverse consumer base to provide solutions...

Remote Work

Remote Customer Service Representative - Bilingual

  • North, SC (22 miles from Hopkins, SC)
  • 1 day ago
  • North, SC (22 miles from Hopkins, SC)
  • 1 day ago

What You'll Be Doing: Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift Engage with a diverse consumer base to provide solutions for...

Remote Work

Customer Service Representative

  • Lexington, SC (23 miles from Hopkins, SC)
  • 1 day ago
  • Lexington, SC (23 miles from Hopkins, SC)
  • 1 day ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

2nd Shift Customer Service Representative, Full or Part Time

  • West Columbia, SC (13 miles from Hopkins, SC)
  • 1 day ago
  • West Columbia, SC (13 miles from Hopkins, SC)
  • 1 day ago

Store 2705142: 2308 Augusta Hwy, West Columbia, South Carolina 29169 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Columbia, SC (12 miles from Hopkins, SC)
  • 1 day ago
  • Columbia, SC (12 miles from Hopkins, SC)
  • 1 day ago

The Customer Service Representative position is designed to join forces across Aetnas window to our members, providers, physicians and hospitals....

Technical Support / Customer Service Representative (Remote)

  • Columbia, SC (12 miles from Hopkins, SC)
  • 1 day ago
  • Columbia, SC (12 miles from Hopkins, SC)
  • 1 day ago

Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer Service Representative (Remote) works from home and interfaces with...

Remote Work

Customer Service Representative 12:30pm-9pm EST ($21.50)

  • Columbia, SC (12 miles from Hopkins, SC)
  • 1 day ago
  • Columbia, SC (12 miles from Hopkins, SC)
  • 1 day ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Columbia, SC (12 miles from Hopkins, SC)
  • 1 day ago
  • Columbia, SC (12 miles from Hopkins, SC)
  • 1 day ago

Posting Summary Logo Posting Number STA00586PO25 Job Family Financial and Accounting Operations and Analysis Job Function Bursar's Office USC Market Title Customer Service Representative Link to USC...

Customer Service Representative I

  • Elgin, SC (21 miles from Hopkins, SC)
  • 2 days ago
  • Elgin, SC (21 miles from Hopkins, SC)
  • 2 days ago

Purpose of the Job Is responsible for providing excellent customer service and support to customers by handling inquiries, complaints, and requests, and ensuring customer satisfaction by addressing...

Delivery Station Customer Service Associate

  • Blythewood, SC (23 miles from Hopkins, SC)
  • 2 days ago
  • Blythewood, SC (23 miles from Hopkins, SC)
  • 2 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Lead Customer Service Representative, Full or Part Time

  • West Columbia, SC (13 miles from Hopkins, SC)
  • 2 days ago
  • West Columbia, SC (13 miles from Hopkins, SC)
  • 2 days ago

Store 2705142: 2308 Augusta Hwy, West Columbia, South Carolina 29169 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • West Columbia, SC (13 miles from Hopkins, SC)
  • 2 days ago
  • West Columbia, SC (13 miles from Hopkins, SC)
  • 2 days ago

Store 2705142: 2308 Augusta Hwy, West Columbia, South Carolina 29169 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Customer Care Representative (Automotive) 10am-6:30pm EST

  • Columbia, SC (12 miles from Hopkins, SC)
  • 2 days ago
  • Columbia, SC (12 miles from Hopkins, SC)
  • 2 days ago

Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....

Remote Bilingual Customer Service Representative

  • North, SC (22 miles from Hopkins, SC)
  • 2 days ago
  • North, SC (22 miles from Hopkins, SC)
  • 2 days ago

What You’ll Be Doing: Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift Engage with a diverse consumer base to provide solutions for...

Remote Work

Customer Care Representative

  • Columbia, SC (12 miles from Hopkins, SC)
  • 2 days ago
  • Columbia, SC (12 miles from Hopkins, SC)
  • 2 days ago

This position provides professional, courteous customer service at all times; performs routine to moderately complex clerical work in support of efficient and effective department operations; and performs...

Demographic Data for Hopkins, SC

Moving to Hopkins, SC? Find some basic demographic data about Hopkins, SC below.


Local
National
13,684
95
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hopkins, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hopkins, SC offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hopkins, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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