Customer Service Jobs in Gaston, SC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 56 Jobs

Customer Service Representative 10am-6:30pm EST

  • Columbia, SC (12 miles from Gaston, SC)
  • 20 hours ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 20 hours ago

**The base compensation for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and Matco Tools...

Lead Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 1 day ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 1 day ago

Store 2723485: 927 Elmwood Dr, Columbia, South Carolina 29201 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 2 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 2 days ago

Store 2720849: 2101 Clemson Rd, Columbia, South Carolina 29229 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 2 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 2 days ago

Apply today and start your next chapter in customer service....

Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 3 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 3 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Customer Service Associate - Temporary

  • Columbia, SC (12 miles from Gaston, SC)
  • 3 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Irmo, SC (23 miles from Gaston, SC)
  • 3 days ago
  • Irmo, SC (23 miles from Gaston, SC)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)

  • Columbia, SC (12 miles from Gaston, SC)
  • 3 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 3 days ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

Inbound Customer Service Agent - Consumer Relations (Remote)

  • Columbia, SC (12 miles from Gaston, SC)
  • 4 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 4 days ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

Remote Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 7 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 7 days ago

Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Accounts Advisor

  • Columbia, SC (12 miles from Gaston, SC)
  • 7 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 7 days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Lead Customer Service Representative, Full or Part Time

  • West Columbia, SC (6 miles from Gaston, SC)
  • 8 days ago
  • West Columbia, SC (6 miles from Gaston, SC)
  • 8 days ago

Store 2708093: 329 Pine Ridge Dr, Pine Ridge, South Carolina 29172 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service...

Storage Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 9 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Call Center Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 10 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 10 days ago

Customer Service Representative-Call Center (On-Site) Location: Columbia, SC (In-office only) Schedule: Monday-Friday, 8:00?AM-5:00?PM Annual Pay Range: $31,200-$38,000 ($15-$18/hr) Why Join Us?...

Customer Service Representative, Full or Part Time

  • Lexington, SC (13 miles from Gaston, SC)
  • 11 days ago
  • Lexington, SC (13 miles from Gaston, SC)
  • 11 days ago

Store 2706774: 889 South Lake Drive, Lexington, South Carolina 29072 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Gaston, SC

Moving to Gaston, SC? Find some basic demographic data about Gaston, SC below.

Local
National
19,239
183
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Gaston, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gaston, SC offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gaston, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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