Customer Service Jobs in Catawba, SC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 30 Jobs

Lead Customer Service Representative

  • Rock Hill, SC (7 miles from Catawba, SC)
  • 1 day ago
  • Rock Hill, SC (7 miles from Catawba, SC)
  • 1 day ago

Store 2706969: 2764 Cherry Road, Rock Hill, South Carolina 29730 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Remote --- Customer Service Representative

  • Rock Hill, SC (7 miles from Catawba, SC)
  • 1 day ago
  • Rock Hill, SC (7 miles from Catawba, SC)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Representative

  • Matthews, NC (22 miles from Catawba, SC)
  • 2 days ago
  • Matthews, NC (22 miles from Catawba, SC)
  • 2 days ago

Join Our Team as a Customer Service Representative!...

Branch Customer Service Representative -Fort Mill, SC

  • Fort Mill, SC (16 miles from Catawba, SC)
  • 3 days ago
  • Fort Mill, SC (16 miles from Catawba, SC)
  • 3 days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...

Pharmacy Customer Service Associate

  • Lake Wylie, SC (23 miles from Catawba, SC)
  • 3 days ago
  • Lake Wylie, SC (23 miles from Catawba, SC)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Matthews, NC (22 miles from Catawba, SC)
  • 4 days ago
  • Matthews, NC (22 miles from Catawba, SC)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...

Customer Service Representative - Work From Home

  • Lancaster, SC (13 miles from Catawba, SC)
  • 6 days ago
  • Lancaster, SC (13 miles from Catawba, SC)
  • 6 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Retail Customer Service Manager PT

  • Matthews, NC (22 miles from Catawba, SC)
  • 8 days ago
  • Matthews, NC (22 miles from Catawba, SC)
  • 8 days ago

Deliver friendly customer service....

Customer Service Representative, Full or Part Time

  • Rock Hill, SC (7 miles from Catawba, SC)
  • 9 days ago
  • Rock Hill, SC (7 miles from Catawba, SC)
  • 9 days ago

Store 2723932: 2541cherry Rd, Rock Hill, South Carolina 29732 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Rock Hill, SC (7 miles from Catawba, SC)
  • 9 days ago
  • Rock Hill, SC (7 miles from Catawba, SC)
  • 9 days ago

Store 2723932: 2541cherry Rd, Rock Hill, South Carolina 29732 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • Pineville, NC (18 miles from Catawba, SC)
  • 9 days ago
  • Pineville, NC (18 miles from Catawba, SC)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)

  • Fort Mill, SC (16 miles from Catawba, SC)
  • 10 days ago
  • Fort Mill, SC (16 miles from Catawba, SC)
  • 10 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Customer Service Representative

  • Matthews, NC (22 miles from Catawba, SC)
  • 12 days ago
  • Matthews, NC (22 miles from Catawba, SC)
  • 12 days ago

Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • Fort Mill, SC (16 miles from Catawba, SC)
  • 14 days ago
  • Fort Mill, SC (16 miles from Catawba, SC)
  • 14 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Customer Service Representative

  • Matthews, NC (22 miles from Catawba, SC)
  • 15 days ago
  • Matthews, NC (22 miles from Catawba, SC)
  • 15 days ago

Role Full-time Customer Service Representative Location Carolina Veterinary Specialists Matthews 4099 Campus Ridge Road, Matthews, NC, US Customer Service Representative Carolina Veterinary Specialists...

Demographic Data for Catawba, SC

Moving to Catawba, SC? Find some basic demographic data about Catawba, SC below.


Local
National
3,648
44
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Catawba, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Catawba, SC offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Catawba, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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