Customer Service Jobs in Springfield, OR
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- PetSmart
- Eugene, OR (3 miles from Springfield, OR)
- 22 hours ago
- Eugene, OR (3 miles from Springfield, OR)
- 22 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Eugene, OR (3 miles from Springfield, OR)
- 1 day ago
- Eugene, OR (3 miles from Springfield, OR)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryPharmacy Customer Service Associate
- Walgreens
- Eugene, OR (3 miles from Springfield, OR)
- 20 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Representative
- CK Circle K Stores Inc.
- Veneta, OR (22 miles from Springfield, OR)
- 23 days ago
- Veneta, OR (22 miles from Springfield, OR)
- 23 days ago
service in a courteous, friendly and attentive manner....
In PersonCustomer Service Representative
- Atkore
- Eugene, OR (3 miles from Springfield, OR)
- 24 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 24 days ago
Who we are looking for: Atkore is currently searching for a Customer Service Representative....
In PersonCustomer Service Representative
- SRS Distribution
- Eugene, OR (3 miles from Springfield, OR)
- 30+ days ago
- Eugene, OR (3 miles from Springfield, OR)
- 30+ days ago
Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager and has no direct reports....
In PersonRetail Customer Experience Associate, Eugene Valley River Center - Full Time
- Macy's
- Eugene, OR (3 miles from Springfield, OR)
- 45+ days ago
- Eugene, OR (3 miles from Springfield, OR)
- 45+ days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
In Person Full Time- Dollar Tree
- Junction City, OR (18 miles from Springfield, OR)
- 60+ days ago
- Junction City, OR (18 miles from Springfield, OR)
- 60+ days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- DollarTree
- Creswell, OR (10 miles from Springfield, OR)
- 60+ days ago
- Creswell, OR (10 miles from Springfield, OR)
- 60+ days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonDemographic Data for Springfield, OR
Moving to Springfield, OR? Find some basic demographic data about Springfield, OR below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Springfield, OR
Highest Education Level
Customer Services in Springfield, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »