Customer Service Jobs in Salem, OR
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Salem, OR
- 1 day ago
- Salem, OR
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Customer Service Representative, Specialized Services Bagster
- Salem, OR
- 4 days ago
- Salem, OR
- 4 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Pharmacy Customer Service Associate
- Albany, OR (23 miles from Salem, OR)
- 4 days ago
- Albany, OR (23 miles from Salem, OR)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Experienced Customer Service Associate Experienced Customer Service Associate
- Salem, OR
- 5 days ago
- Salem, OR
- 5 days ago
Experienced Technical Support Representative Job Description: We are seeking a skilled and customer-focused Technical Support Representative to join our Onity Support team. This on-site position...
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkOregon Driver Education Center and Paradigm Driving Solutions is looking to hire a customer service representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Woodburn, OR (14 miles from Salem, OR)
- 6 days ago
- Woodburn, OR (14 miles from Salem, OR)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
You Have: Minimum Qualifications Associate's Degree and one (1) year of experience in customer service; OR Three (3) years of experience in customer service Special Qualifications Bilingual in the following...
Collaborate and communicate effectively, provide excellent customer service – internally and externally....
Customer Service Representative - Full TIme Graveyard (10PM-6PM)
- Albany, OR (23 miles from Salem, OR)
- 11 days ago
- Albany, OR (23 miles from Salem, OR)
- 11 days ago
Store 2709640: 33125 Highway 34Se, Albany, Oregon 97322 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Open Availability
- Stayton, OR (16 miles from Salem, OR)
- 11 days ago
- Stayton, OR (16 miles from Salem, OR)
- 11 days ago
a Customer Service Representative....
Customer Service Representative - (2PM-10PM) and (10PM-6AM)
- Stayton, OR (16 miles from Salem, OR)
- 11 days ago
- Stayton, OR (16 miles from Salem, OR)
- 11 days ago
Store 2709634: 1895 Shaff Road, Stayton, Oregon 97383 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Salem, OR
Moving to Salem, OR? Find some basic demographic data about Salem, OR below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Salem, OR
Highest Education Level
Customer Services in Salem, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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