Customer Service Jobs in Salem, OR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 28 Jobs

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Salem, OR
  • 1 day ago
  • Salem, OR
  • 1 day ago

Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....

Customer Service Representative, Specialized Services Bagster

  • Salem, OR
  • 4 days ago
  • Salem, OR
  • 4 days ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Pharmacy Customer Service Associate

  • Albany, OR (23 miles from Salem, OR)
  • 4 days ago
  • Albany, OR (23 miles from Salem, OR)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Experienced Technical Support Representative Job Description: We are seeking a skilled and customer-focused Technical Support Representative to join our Onity Support team. This on-site position...

Customer Service Representative - Remote

  • Salem, OR
  • 6 days ago
  • Salem, OR
  • 6 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative

  • Salem, OR
  • 6 days ago
  • Salem, OR
  • 6 days ago

Oregon Driver Education Center and Paradigm Driving Solutions is looking to hire a customer service representative....

Customer Service Associate

  • Salem, OR
  • 6 days ago
  • Salem, OR
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Woodburn, OR (14 miles from Salem, OR)
  • 6 days ago
  • Woodburn, OR (14 miles from Salem, OR)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Salem, OR
  • 6 days ago
  • Salem, OR
  • 6 days ago

You Have: Minimum Qualifications Associate's Degree and one (1) year of experience in customer service; OR Three (3) years of experience in customer service Special Qualifications Bilingual in the following...

Part Time Customer Care Representative, Salem Campus

  • Salem, OR
  • 9 days ago
  • Salem, OR
  • 9 days ago

Collaborate and communicate effectively, provide excellent customer service – internally and externally....

Customer Service Representative - Full TIme Graveyard (10PM-6PM)

  • Albany, OR (23 miles from Salem, OR)
  • 11 days ago
  • Albany, OR (23 miles from Salem, OR)
  • 11 days ago

Store 2709640: 33125 Highway 34Se, Albany, Oregon 97322 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Open Availability

  • Stayton, OR (16 miles from Salem, OR)
  • 11 days ago
  • Stayton, OR (16 miles from Salem, OR)
  • 11 days ago

a Customer Service Representative....

Customer Service Representative - (2PM-10PM) and (10PM-6AM)

  • Stayton, OR (16 miles from Salem, OR)
  • 11 days ago
  • Stayton, OR (16 miles from Salem, OR)
  • 11 days ago

Store 2709634: 1895 Shaff Road, Stayton, Oregon 97383 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

LP Customer Service Associate II

  • Salem, OR
  • 12 days ago
  • Salem, OR
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Salem, OR

Moving to Salem, OR? Find some basic demographic data about Salem, OR below.


Local
National
277,964
6,967
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Salem, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Salem, OR offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Salem, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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