Customer Service Jobs in Molalla, OR
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Gladstone, OR (24 miles from Molalla, OR)
- 18 hours ago
- Gladstone, OR (24 miles from Molalla, OR)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Woodburn, OR (20 miles from Molalla, OR)
- 2 days ago
- Woodburn, OR (20 miles from Molalla, OR)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Open Availability
- Stayton, OR (21 miles from Molalla, OR)
- 6 days ago
- Stayton, OR (21 miles from Molalla, OR)
- 6 days ago
a Customer Service Representative....
Customer Service Representative - (2PM-10PM) and (10PM-6AM)
- Stayton, OR (21 miles from Molalla, OR)
- 6 days ago
- Stayton, OR (21 miles from Molalla, OR)
- 6 days ago
Store 2709634: 1895 Shaff Road, Stayton, Oregon 97383 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
/23101/track.gif&z=8&s=RTL&ih_t=6%2F12%2F2025+3%3A41%3A28+AM&utm_medium=internal%20referrer&utm_campaign=grocery-outlet---ceda-profile&utm_content=grocery-outlet&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Gladstone, OR (24 miles from Molalla, OR)
- 13 days ago
- Gladstone, OR (24 miles from Molalla, OR)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Woodburn, OR (20 miles from Molalla, OR)
- 13 days ago
- Woodburn, OR (20 miles from Molalla, OR)
- 13 days ago
Store 2709641: 490 South Pacific Highway, Woodburn, Oregon 97071 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Canby, OR (15 miles from Molalla, OR)
- 28 days ago
- Canby, OR (15 miles from Molalla, OR)
- 28 days ago
Customer service experience required. College Diploma/Degree preferred. Physical Requirements: Prolonged periods sitting at a desk and working on a computer....
Customer Service Representative
- Wilsonville, OR (24 miles from Molalla, OR)
- 90+ days ago
- Wilsonville, OR (24 miles from Molalla, OR)
- 90+ days ago
One or more years of customer service experience. Excellent computer and phone skills....
Demographic Data for Molalla, OR
Moving to Molalla, OR? Find some basic demographic data about Molalla, OR below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Molalla, OR
Highest Education Level
Customer Services in Molalla, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »