Customer Service Jobs in Forest Grove, OR
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 1 day ago
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Bilingual Customer Accounts Advisor
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 7 days ago
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 7 days ago
service....
Customer Service Representative
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 12 days ago
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Beaverton, OR (23 miles from Forest Grove, OR)
- 20 days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 20 days ago
Excited to grow your career?** At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy...
Customer Service Representative
- Beaverton, OR (23 miles from Forest Grove, OR)
- 20 days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 20 days ago
As a Customer Service Rep you are - Develops strong relationships with customers and ensures timely payments....
Customer Service Representative
- Newberg, OR (23 miles from Forest Grove, OR)
- 21 days ago
- Newberg, OR (23 miles from Forest Grove, OR)
- 21 days ago
Store 2709632: 1500 Portland Road, Newberg, Oregon 97132 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
- Hillsboro, OR (15 miles from Forest Grove, OR)
- 28 days ago
- Hillsboro, OR (15 miles from Forest Grove, OR)
- 28 days ago
Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....
Loss Prevention Customer Service Associate II
- Beaverton, OR (23 miles from Forest Grove, OR)
- 30+ days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Beaverton, OR (23 miles from Forest Grove, OR)
- 30+ days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Cornelius, OR (12 miles from Forest Grove, OR)
- 30+ days ago
- Cornelius, OR (12 miles from Forest Grove, OR)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Part Time Customer Service Representative
- Beaverton, OR (23 miles from Forest Grove, OR)
- 45+ days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Forest Grove, OR
Moving to Forest Grove, OR? Find some basic demographic data about Forest Grove, OR below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Forest Grove, OR
Highest Education Level
Customer Services in Forest Grove, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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