Customer Service Jobs in Forest Grove, OR
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Tillamook Branch
- Tillamook, OR (19 miles from Forest Grove, OR)
- 10 hours ago
- Tillamook, OR (19 miles from Forest Grove, OR)
- 10 hours ago
POSITION SUMMARY Responsible for first line branch customer service by greeting clients (in person or by telephone) and appropriately assisting them either personally or by referral to another team...
Customer Service Representative
- Newberg, OR (23 miles from Forest Grove, OR)
- 3 days ago
- Newberg, OR (23 miles from Forest Grove, OR)
- 3 days ago
service in a courteous, friendly and attentive manner....
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 7 days ago
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 7 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Customer Service Representative-Supply Chain Management- 6 month contract
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 10 days ago
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 10 days ago
service experience in a high-tech or fast-paced environment Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.)...
Loss Prevention Customer Service Associate II
- Beaverton, OR (23 miles from Forest Grove, OR)
- 15 days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Beaverton, OR (23 miles from Forest Grove, OR)
- 15 days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 15 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Pharmacy Customer Service Associate
- Beaverton, OR (23 miles from Forest Grove, OR)
- 18 days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Storage Customer Service Representative
- Beaverton, OR (23 miles from Forest Grove, OR)
- 18 days ago
- Beaverton, OR (23 miles from Forest Grove, OR)
- 18 days ago
Location: 14225 SW Tualatin Valley Hwy, Beaverton, Oregon 97005 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you organized and proactive? Do you have an...
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 23 days ago
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 23 days ago
Job area: Customer Service DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark....
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 30+ days ago
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 30+ days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Amazon Locker+ Customer Service Associate
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 30+ days ago
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 30+ days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 30+ days ago
- Hillsboro, OR (20 miles from Forest Grove, OR)
- 30+ days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Demographic Data for Forest Grove, OR
Moving to Forest Grove, OR? Find some basic demographic data about Forest Grove, OR below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Forest Grove, OR
Highest Education Level
Customer Services in Forest Grove, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Retail
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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