Customer Service Jobs in Eugene, OR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Amazon Locker+ Customer Service Associate

  • Springfield, OR (3 miles from Eugene, OR)
  • 1 day ago
  • Springfield, OR (3 miles from Eugene, OR)
  • 1 day ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

If so, this Front Desk Customer Service Representative position with Atlantic Aviation at EUG in Eugene, OR may be perfect for you!...

Veterinary Receptionist / Client Service Representative - CSR

  • Eugene, OR
  • 3 days ago
  • Eugene, OR
  • 3 days ago

service experience (veterinary or medical setting preferred) Excellent communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment as well as manage a...

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

BottleDrop Customer Service Associate 2 - Eugene

  • Eugene, OR
  • 4 days ago
  • Eugene, OR
  • 4 days ago

Summary The BottleDrop Customer Service Associate II (CSA2) is responsible for delivering superior customer service to all customers of BottleDrop Redemption Center in a friendly and professional manner...

BottleDrop Customer Service Associate - Eugene

  • Eugene, OR
  • 4 days ago
  • Eugene, OR
  • 4 days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

U-Box Customer Care Representative (CDL)

  • Eugene, OR
  • 9 days ago
  • Eugene, OR
  • 9 days ago

Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....

Customer Service Representative

  • Eugene, OR
  • 11 days ago
  • Eugene, OR
  • 11 days ago

Visit www.wasteconnections.com, search for the Customer Service Representative Eugene, OR listing, and apply today! Waste Connections is an equal opportunity employer....

Customer Service Representative

  • Eugene, OR
  • 14 days ago
  • Eugene, OR
  • 14 days ago

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....

(Onsite) Customer Service Representative - Eugene, OR

  • Eugene, OR
  • 15 days ago
  • Eugene, OR
  • 15 days ago

The incumbent must successfully complete the member service training program including on-the-job training and call monitoring....

Customer Service Representative

  • Eugene, OR
  • 17 days ago
  • Eugene, OR
  • 17 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

CUSTOMER SERVICE REPRESENTATIVE - Front Desk

  • Springfield, OR (3 miles from Eugene, OR)
  • 18 days ago
  • Springfield, OR (3 miles from Eugene, OR)
  • 18 days ago

We are seeking a motivated, high energy, individual to join our Customer Service Team as a Front Desk CSR....

Customer Service Representative

  • Eugene, OR
  • 30+ days ago
  • Eugene, OR
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - PT

  • Eugene, OR
  • 45+ days ago
  • Eugene, OR
  • 45+ days ago

service....

Customer Service Representative - All Shifts

  • Veneta, OR (19 miles from Eugene, OR)
  • 45+ days ago
  • Veneta, OR (19 miles from Eugene, OR)
  • 45+ days ago

Store 2709643: 25547 Highway 126, Venta, Oregon 97487 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Eugene, OR

Moving to Eugene, OR? Find some basic demographic data about Eugene, OR below.


Local
National
212,822
6,437
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Eugene, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Eugene, OR offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Eugene, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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