Customer Service Jobs in Eugene, OR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 21 Jobs

Amazon Locker+ Customer Service Associate

  • Eugene, OR
  • 2 days ago
  • Eugene, OR
  • 2 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative - PT

  • Eugene, OR
  • 3 days ago
  • Eugene, OR
  • 3 days ago

service....

Customer Service Representative - All Shifts

  • Veneta, OR (19 miles from Eugene, OR)
  • 4 days ago
  • Veneta, OR (19 miles from Eugene, OR)
  • 4 days ago

Store 2709643: 25547 Highway 126, Venta, Oregon 97487 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Part-Time Airline Ramp/Customer Service Agent

  • Eugene, OR
  • 4 days ago
  • Eugene, OR
  • 4 days ago

Part-Time Airline Ramp/Customer Service Agent Date: Apr 25, 2025 Location: Eugene, Oregon, US Company: Worldwide Flight Services, Inc....

Customer Service Representative - FT

  • Eugene, OR
  • 5 days ago
  • Eugene, OR
  • 5 days ago

service....

Customer Service Representative

  • Springfield, OR (3 miles from Eugene, OR)
  • 6 days ago
  • Springfield, OR (3 miles from Eugene, OR)
  • 6 days ago

Customer service Veterinary experience 1 year Communication skills Veterinary terminology Entry level Full Job Description Job Title: Customer Service Representative Location: Springfield, OR Salary...

Airport Customer Service Agent

  • Eugene, OR
  • 16 days ago
  • Eugene, OR
  • 16 days ago

Airport Customer Service Agent OREUG - UA, 28801 Douglas Dr., Eugene, Oregon, United States of America Req #535 Tuesday, July 9, 2024 Job Summary As a customer service agent you are the first impression...

WN - Customer Service Agent

  • Eugene, OR
  • 16 days ago
  • Eugene, OR
  • 16 days ago

WN - Customer Service Agent OREUG - WN, 28801 Douglas Dr., Eugene, Oregon, United States of America Req #107 Tuesday, July 9, 2024 Job Summary As a customer service agent you are the first impression...

Customer Service Representative (Part- Time)

  • Eugene, OR
  • 18 days ago
  • Eugene, OR
  • 18 days ago

Customer Service Representative (Part- Time) $16-$18/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Eugene, OR (8 miles from Eugene, OR)
  • 21 days ago
  • Eugene, OR (8 miles from Eugene, OR)
  • 21 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative

  • Eugene, OR
  • 21 days ago
  • Eugene, OR
  • 21 days ago

Customer Service Representative 3.0 3.0 out of 5 stars Eugene, OR 97401 Overview Customer experience at PenFed starts with you! Our team is responsible for providing exceptional customer service....

Customer Service Representative

  • Springfield, OR (3 miles from Eugene, OR)
  • 21 days ago
  • Springfield, OR (3 miles from Eugene, OR)
  • 21 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative- SYGMA

  • Eugene, OR
  • 26 days ago
  • Eugene, OR
  • 26 days ago

RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...

BottleDrop Customer Service Associate - Eugene

  • Eugene, OR
  • 30+ days ago
  • Eugene, OR
  • 30+ days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

Senior Customer Service Representative

  • Eugene, OR
  • 30+ days ago
  • Eugene, OR
  • 30+ days ago

About Us IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial...

Demographic Data for Eugene, OR

Moving to Eugene, OR? Find some basic demographic data about Eugene, OR below.


Local
National
212,822
6,437
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Eugene, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Eugene, OR offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Eugene, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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