Customer Service Jobs in Albany, OR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Associate Customer Service Representative

  • Salem, OR (23 miles from Albany, OR)
  • 1 day ago
  • Salem, OR (23 miles from Albany, OR)
  • 1 day ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Salem, OR (23 miles from Albany, OR)
  • 1 day ago
  • Salem, OR (23 miles from Albany, OR)
  • 1 day ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Hardware Customer Service/Retail Sales

  • Harrisburg, OR (24 miles from Albany, OR)
  • 4 days ago
  • Harrisburg, OR (24 miles from Albany, OR)
  • 4 days ago

Full or part time opportunity for motivated individual in small town family owned hardware store and steel fabrication business. Must be customer friendly with a knowledge of basic hardware items...

Customer Service Representative

  • Albany, OR
  • 7 days ago
  • Albany, OR
  • 7 days ago

service in a courteous, friendly and attentive manner....

Retail Customer Service Associate

  • Salem, OR (23 miles from Albany, OR)
  • 9 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 9 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (Public Works - Utility Billing)

  • Albany, OR
  • 9 days ago
  • Albany, OR
  • 9 days ago

General Description Join the City of Albay on the Public Works Customer Service team!...

Customer Service Representative

  • Salem, OR (23 miles from Albany, OR)
  • 9 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 9 days ago

Position Summary: Customer Service Representatives are responsible for receiving requests for quotations, orders, and lead-times from customers....

BottleDrop Customer Service Associate - Albany

  • Albany, OR
  • 10 days ago
  • Albany, OR
  • 10 days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

Customer Care Representative

  • Salem, OR (23 miles from Albany, OR)
  • 14 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 14 days ago

Excellent customer service skills are essential to success. Communication must be clear, understandable, professional and respectful in all circumstances....

Customer Service Representative

  • Albany, OR
  • 14 days ago
  • Albany, OR
  • 14 days ago

Providing excellent customer service is top priority for us! The Customer Experience is at the forefront of all you do, exceeding expectations at every turn....

Pharmacy Customer Service Associate

  • Salem, OR (23 miles from Albany, OR)
  • 18 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 18 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Open Availability

  • Salem, OR (23 miles from Albany, OR)
  • 22 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 22 days ago

service in a courteous, friendly and attentive manner....

Customer Service Representative I (Call Center)

  • Corvallis, OR (6 miles from Albany, OR)
  • 30+ days ago
  • Corvallis, OR (6 miles from Albany, OR)
  • 30+ days ago

Two (2) years professional customer service experience required. Experience in a health plan setting preferred....

Part Time Customer Service and Sales Associate

  • Salem, OR (23 miles from Albany, OR)
  • 30+ days ago
  • Salem, OR (23 miles from Albany, OR)
  • 30+ days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

BottleDrop Customer Service Associate 2 - Corvallis

  • Corvallis, OR (6 miles from Albany, OR)
  • 45+ days ago
  • Corvallis, OR (6 miles from Albany, OR)
  • 45+ days ago

Summary The BottleDrop Customer Service Associate II (CSA2) is responsible for delivering superior customer service to all customers of BottleDrop Redemption Center in a friendly and professional manner...

Demographic Data for Albany, OR

Moving to Albany, OR? Find some basic demographic data about Albany, OR below.


Local
National
67,439
1,545
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Albany, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Albany, OR offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Albany, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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