Customer Service Jobs in Albany, OR
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Customer Service Representative
- Salem, OR (23 miles from Albany, OR)
- 1 day ago
- Salem, OR (23 miles from Albany, OR)
- 1 day ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Salem, OR (23 miles from Albany, OR)
- 1 day ago
- Salem, OR (23 miles from Albany, OR)
- 1 day ago
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Hardware Customer Service/Retail Sales
- Harrisburg, OR (24 miles from Albany, OR)
- 4 days ago
- Harrisburg, OR (24 miles from Albany, OR)
- 4 days ago
Full or part time opportunity for motivated individual in small town family owned hardware store and steel fabrication business. Must be customer friendly with a knowledge of basic hardware items...
service in a courteous, friendly and attentive manner....
Retail Customer Service Associate
- Salem, OR (23 miles from Albany, OR)
- 9 days ago
- Salem, OR (23 miles from Albany, OR)
- 9 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative (Public Works - Utility Billing)
- Albany, OR
- 9 days ago
- Albany, OR
- 9 days ago
General Description Join the City of Albay on the Public Works Customer Service team!...
Customer Service Representative
- Salem, OR (23 miles from Albany, OR)
- 9 days ago
- Salem, OR (23 miles from Albany, OR)
- 9 days ago
Position Summary: Customer Service Representatives are responsible for receiving requests for quotations, orders, and lead-times from customers....
Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....
- Salem, OR (23 miles from Albany, OR)
- 14 days ago
- Salem, OR (23 miles from Albany, OR)
- 14 days ago
Excellent customer service skills are essential to success. Communication must be clear, understandable, professional and respectful in all circumstances....
Providing excellent customer service is top priority for us! The Customer Experience is at the forefront of all you do, exceeding expectations at every turn....
Pharmacy Customer Service Associate
- Salem, OR (23 miles from Albany, OR)
- 18 days ago
- Salem, OR (23 miles from Albany, OR)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Open Availability
- Salem, OR (23 miles from Albany, OR)
- 22 days ago
- Salem, OR (23 miles from Albany, OR)
- 22 days ago
service in a courteous, friendly and attentive manner....
Customer Service Representative I (Call Center)
- Corvallis, OR (6 miles from Albany, OR)
- 30+ days ago
- Corvallis, OR (6 miles from Albany, OR)
- 30+ days ago
Two (2) years professional customer service experience required. Experience in a health plan setting preferred....
Part Time Customer Service and Sales Associate
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
BottleDrop Customer Service Associate 2 - Corvallis
- Corvallis, OR (6 miles from Albany, OR)
- 45+ days ago
- Corvallis, OR (6 miles from Albany, OR)
- 45+ days ago
Summary The BottleDrop Customer Service Associate II (CSA2) is responsible for delivering superior customer service to all customers of BottleDrop Redemption Center in a friendly and professional manner...
Demographic Data for Albany, OR
Moving to Albany, OR? Find some basic demographic data about Albany, OR below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Albany, OR
Highest Education Level
Customer Services in Albany, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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