Customer Service Jobs in Newcastle, OK
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Norman, OK (9 miles from Newcastle, OK)
- 1 day ago
- Norman, OK (9 miles from Newcastle, OK)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 1 day ago
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 1 day ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Representative - Cardmember Services
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 1 day ago
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 1 day ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Customer Service Representative 12:30pm-9pm EST
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 1 day ago
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
/19438/db0b4d48-6094-4564-8e37-56921403180f.png&z=8&s=RTL&ih_t=6%2F12%2F2025+2%3A54%3A32+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-builder&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Pharmacy Customer Service Associate
- The Village, OK (21 miles from Newcastle, OK)
- 1 day ago
- The Village, OK (21 miles from Newcastle, OK)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 2 days ago
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Healthcare Inbound Customer Service Agent
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 2 days ago
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 2 days ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Associate Customer Service Representative
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 5 days ago
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 5 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Remote Senior Customer Service Representative
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 5 days ago
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 5 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkCustomer Service Representative
- Warr Acres, OK (17 miles from Newcastle, OK)
- 5 days ago
- Warr Acres, OK (17 miles from Newcastle, OK)
- 5 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 5 days ago
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 5 days ago
**Position Summary** This position is for a Customer Service Representative with American Health Holdings Medical Management Customer Service Department....
Bilingual Spanish Call Center Customer Service Representative
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 6 days ago
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 6 days ago
Remote - Bilingual Spanish Call Center Customer Service Representative?...
Crew Travel Customer Service Representative
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 6 days ago
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 6 days ago
Our Customer Service Representative will work in a high-touch service environment to handle customer service for some of our top clients at Amex GBT....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Remote
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 7 days ago
- Oklahoma City, OK (15 miles from Newcastle, OK)
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkDemographic Data for Newcastle, OK
Moving to Newcastle, OK? Find some basic demographic data about Newcastle, OK below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newcastle, OK
Highest Education Level
Customer Services in Newcastle, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »